Applies to models: Canon MF461dw, MF463dw, MF465dw. If the multifunction printer scans the document but the file is not saved to a shared folder on the computer, the problem is usually not with the scanner itself, but with folder access,…
Canon MF461dw / MF463dw / MF465dw: Scanning Stopped Working After a Windows 11 Update
Applies to models: Canon MF461dw, MF463dw, MF465dw. If the multifunction printer keeps printing after a Windows 11 update, especially after version 24H2, but scanning stops working, this does not necessarily mean the machine itself is faulty. In practice, the problem…
Canon MF461dw / MF463dw / MF465dw: Multiple Pages Are Not Saved as One PDF but as Separate Files
Applies to models: Canon MF461dw, MF463dw, MF465dw. If you scan several pages but get multiple separate files instead of one PDF file, this does not necessarily mean there is a problem with the multifunction printer. In most cases, the cause…
Canon MF461dw / MF463dw / MF465dw: Scan to E-Mail Does Not Work — The E-Mail Is Not Sent
Applies to models: Canon MF461dw, MF463dw, MF465dw. If the multifunction printer scans the document but does not send it by e-mail, this does not necessarily mean the device is faulty. In most cases, the cause is related to SMTP settings,…
Canon MF271dn / MF272dw / MF274dn / MF275dw: When Scanning Through the Feeder, the Image Is Enlarged and the Edges Are Cropped
Applies to models: Canon MF271dn, MF272dw, MF274dn, MF275dw. If a document scanned through the feeder looks enlarged and part of the text or the margins is cut off, the problem is usually not related to resolution or file format. In…
Canon MF271dn / MF272dw / MF274dn / MF275dw: It Prints, but Does Not Scan — MF Scan Utility Says “Cannot communicate with the scanner”
Applies to models: Canon MF271dn, MF272dw, MF274dn, MF275dw. If the machine prints but, when you try to scan through MF Scan Utility, the error “Cannot communicate with the scanner” appears, the problem is most often related to remote scan mode,…
Canon MF271dn / MF272dw / MF274dn / MF275dw: An Error Appears When Scanning a Large Number of Pages to PDF
Applies to models: Canon MF271dn, MF272dw, MF274dn, MF275dw. If 1 or 2 pages scan normally, but an error appears when you try to scan a large number of pages to PDF, the problem is often related not to the scanner…
Canon MF271dn / MF272dw / MF274dn / MF275dw: Unable to Save Scanned Data to a Computer
Applies to models: Canon MF271dn, MF272dw, MF274dn, MF275dw. If the machine scans but the data is not saved to the computer, or if the computer does not appear on the destination selection screen, the problem is usually related to computer…
Canon MF657Cdw / MF655Cdw / MF651Cw: It Prints, but Does Not Scan — MF Scan Utility Says “Cannot communicate with the scanner”
Applies to models: Canon MF657Cdw, MF655Cdw, MF651Cw. If the multifunction printer prints without problems, but when you try to scan through MF Scan Utility you get the error “Cannot communicate with the scanner”, this does not mean the scanner is…
Canon MF657Cdw / MF655Cdw / MF651Cw: The Wrong Canon Package Is Installed — MF Scan Utility Cannot See the Scanner
Applies to models: Canon MF657Cdw, MF655Cdw, MF651Cw. If the multifunction printer can print but MF Scan Utility cannot detect the scanner, or if you see a message such as “A scanner driver supporting this software is not installed”, the problem…