A Canon TS9500 Series printer may fail to pick up paper, feed several sheets at once, make the sound of rollers turning without starting to print, or display support code 1000, 1003, 1300, 1303, 1304, or 1313. This guide applies…
Canon TS9540, TS9550, and TS9551C Are Not Detected via USB in Windows 11 and Windows 10
When a Canon TS9500 Series printer is connected via USB, the computer may not respond to the cable, may display the message “USB device not recognized”, or may create an “Unknown USB Device” entry in Device Manager. In some cases,…
Canon TS9540, TS9550, and TS9551C Are Ready but Do Not Print: Print Jobs Get Stuck or Disappear
A Canon TS9500 Series printer may appear in Windows with the status Ready but fail to print documents. A print job may remain in the queue, disappear without printing, or stay in the Printing state for a long time. This…
Canon TS9540, TS9550, and TS9551C Print Incorrect Colors: Red Appears Orange
A Canon TS9500 Series printer may print red as orange, purple as blue, or photos that are too dark, faded, or have an incorrect color cast. The cause may be clogged nozzles, an incorrectly installed ink tank, an unsuitable paper…
Canon TS9540, TS9550, and TS9551C Print Black Poorly: Faded Text, Streaks, or No Black Ink
A Canon TS9500 Series printer may print black text faintly, with white streaks or missing sections, or may not print black at all. Sometimes photos print normally, but standard text is barely visible. In other cases, text prints correctly, but…
Canon TS9500 Series Feeds Documents Crooked Through the ADF, Does Not Pick Up Sheets, or Displays Support Code 2801
The automatic document feeder, referred to as the ADF in Canon documentation, allows you to scan or copy several sheets in succession. Sometimes sheets begin feeding at an angle, two sheets are picked up at once, documents stop inside the…
Canon TS9540, TS9550, and TS9551C Will Not Print on A3 Paper: Support Code 2114 and Incorrect Paper Source Selection
When you try to print a document on A3 paper, the Canon TS9500 Series printer may stop printing and display support code 2114. In some cases, no error code appears, but the printer reports that the paper size or type…
Canon TS9540, TS9550, and TS9551C Print but Do Not Scan: IJ Scan Utility Cannot Detect the Scanner
Sometimes a Canon TS9500 Series printer prints documents normally, but IJ Scan Utility cannot detect the scanner or displays the message “Cannot communicate with scanner”. This happens because printing and scanning use different components. Windows may install only the printer…
Canon TS9500 Series Will Not Connect to Wi-Fi, Is Not Detected, or Shows as Offline
The Canon TS9500 Series printer may not be detected during installation, may stop printing after the router is restarted, or may appear in Windows with the status Offline. The problem is usually caused by the Wi-Fi settings, a changed IP…
Canon TS9540, TS9550, and TS9551C: Update IJ Scan Utility Due to the CVE-2026-1585 Vulnerability
Canon recommends updating IJ Scan Utility for Windows. A vulnerability identified as CVE-2026-1585 was found in older versions of the application. To resolve the issue, install the new TS9500 series MP Drivers Ver. 1.06 package. This guide applies to the…