Canon PIXMA TS9540, TS9550, and TS9550A multifunction printers can be connected to a Mac via Wi-Fi, a wired Ethernet network, or USB. In macOS, these devices are detected as the Canon TS9500 series family. A separate Canon driver is usually…
Canon TS9540, TS9550, and TS9551C on Windows 11 ARM: Installation on a Snapdragon Laptop
Canon TS9500 Series printers can be used with Windows 11 ARM laptops and tablets, including devices powered by Qualcomm Snapdragon X Elite, Snapdragon X Plus, and Microsoft SQ processors. However, the installation process differs from that on a standard computer…
Canon TS9540, TS9550, and TS9551C Smear Paper: Ink on the Back, Streaks, and Scratches
A Canon TS9500 Series printer may leave black or colored marks along the edges of a sheet, long ink streaks, repeating marks, or ink on the back of the paper. Sometimes the printed surface is scratched, and smeared areas appear…
Canon TS9540, TS9550, and TS9551C Print Misaligned: Double Text, Uneven Lines, and Shifted Colors
On printouts from Canon TS9500 Series printers, vertical lines may appear stepped or doubled. Letters may have a shadow, colored outlines may be shifted relative to the image, and table lines may not align correctly. In most cases, this problem…
Support Codes 1403, 1405, and B200 on Canon TS9540, TS9550, and TS9551C: Print Head Failure
Support codes 1403 and 1405 on Canon TS9500 Series printers indicate a possible print head failure. The printer stops printing and copying, and the code appears on the touchscreen and in the Canon status window in Windows. Sometimes users also…
Support Code 5100 on Canon TS9540, TS9550, and TS9551C: The Carriage Does Not Move or the Printer Makes a Grinding Noise
Support code 5100 on a Canon TS9500 Series printer means that the printer has detected an obstruction preventing the print head holder from moving. Users often refer to this part as the carriage. The printer may display the error immediately…
Canon TS9540, TS9550, and TS9551C: IJ Printer Assistant Tool Is Missing or Will Not Start
Canon IJ Printer Assistant Tool is used to maintain the printer from Windows. It allows you to print a nozzle check pattern, clean and align the print head, clean the rollers, and change advanced device settings. Sometimes the application is…
Canon TS9540, TS9550, and TS9551C Do Not Scan Multiple Pages into One PDF Through the ADF
When scanning documents through the automatic document feeder on a Canon TS9500 Series printer, only the first page may be saved. In some cases, each page is created as a separate PDF or JPEG file, scanning stops partway through, or…
Canon TS9540, TS9550, and TS9551C Print Slowly, Take a Long Time to Start, or Pause Between Pages
A Canon TS9500 Series printer may spend a long time processing a job before printing starts, pause for extended periods between pages, or print much more slowly than it did previously. In some cases, this is normal behavior related to…
How to Update the Firmware of Canon TS9540, TS9540A, TS9550, TS9550A, and TS9551C in Windows
A firmware update may fix certain printer errors, improve operating stability, and change how some support codes are handled. Firmware is installed directly in the printer’s memory and is not a Windows driver. This guide applies to the following models:…