An OKI B432, MB472 or MB492 may stop printing with a LOAD A4, SIZE MISMATCH, MEDIA MISMATCH message or error code 460, 461 or 462. Paper is often already loaded in the tray when this happens. The problem does not…
OKI MC332, MC362 and MC562: Vertical Line on Scans and Copies — How to Clean the ADF Glass
If a straight line from the top to the bottom edge of the page appears on scans or copies made with the OKI MC332, MC362 or MC562, do not start by replacing the toner, image drum or reinstalling the driver.…
OKI MC332, MC362 and MC562: ADF Does Not Pick Up Documents, Feeds Multiple Sheets, or Reports a Jam
If the ADF on the OKI MC332, MC362 or MC562 does not pick up an original, stops it inside, feeds several sheets at once, or displays a jam message, first test the ADF by making a normal copy without using…
OKI MC332, MC362 and MC562 Print with Streaks, Spots or Too Faintly: How to Fix It
If the OKI MC332, MC362 or MC562 prints with white streaks, colored lines, repeating spots, blurred letters or output that is too faint, do not start by replacing all cartridges or reinstalling the driver. First print the MFP’s internal color…
OKI MC352, MC362 and MC562: How to Clear Paper Jams — Errors 370–392, 400 and 409
If the OKI MC352, MC362 or MC562 has stopped and displays Paper Jam, first press the ?HELP button and write down the numeric code. It indicates where the device detected paper: under the transfer belt, inside the printer, near the…
OKI MC332, MC362 and MC562: Image Drum Life Does Not Disappear After Replacement — Errors 340–343 and 350–353
If the OKI MC332, MC362 or MC562 displays Image Drum Near Life, Image Drum Life, Install New Image Drum, or error 340–343 or 350–353, first check the exact message text. A warning that the drum is approaching the end of…
OKI MC332, MC362 and MC562 Does Not Detect Toner: Errors 540–547 and 610–613 After Cartridge Replacement
If the OKI MC332, MC362 or MC562 displays error 540–547 or 610–613 after replacing the toner, first write down the error number and the indicated color. These codes look similar but refer to different situations: the device did not recognize…
OKI MC332, MC362 and MC562: Firmware Update Tool Does Not Detect the Device — How to Safely Update the Firmware
If Firmware Update Tool does not find the OKI MC332, MC362 or MC562, do not rush to download a random firmware file or look for a way to update from a USB drive. First enter the MFP’s IP address manually…
OKI MC332, MC362 and MC562: Scanner Does Not Work in macOS — Driver Installation and Image Capture Setup
If the OKI MC332, MC362 or MC562 prints from a Mac but the scanner is missing from Image Capture, reinstalling the AirPrint queue usually does not help. Scanning with this series requires a separate ICA driver. For a network connection,…
OKI MC332, MC362 and MC562 Do Not Print in macOS: Installing the PS Driver and Fixing “Filter failed”
If the OKI MC332, MC362 or MC562 is detected on a Mac but the job stops with the message Filter failed, simply reinstalling the old PS driver is not enough. For macOS 10.15–26, first install the main OKI driver version…