If a straight line appears across the entire page on scans or copies from an OKI MB472, MB492 or MB562, do not start by replacing the toner, image drum, or reinstalling the driver. First determine whether the defect occurs only…
OKI MB472, MB492 and MB562 Scan Only One Side — How to Enable Duplex Scanning and Copying
If a two-sided document passes through the ADF but only the front sides are saved in the file, this usually does not indicate a scanner malfunction. The OKI MB472, MB492 and MB562 support duplex scanning, but it may be disabled…
OKI MB472, MB492 and MB562: Fax Cannot Be Sent or Received — LINE/TEL, Reception Mode and Communication Error
If your OKI MB472, MB492 or MB562 displays Communication Error, does not send a document, or does not receive an incoming fax, the problem is usually not related to the driver. Check the code in the fax journal, the telephone…
OKI MC332, MC362 and MC562: Fuser Near Life and errors 320, 348, 354, 980 — what to do
The Fuser Near Life, Check Fuser Unit, Fuser Unit Life messages and code 980 refer to the fuser — the heating unit that fuses toner to the paper. This unit is also called a fuser unit. These messages require different…
OKI MC332, MC362 and MC562: Belt Unit Near Life and errors 330, 355, 356 — what to do
The Belt Unit Near Life, Check Belt Unit, Belt Unit Life and Waste Toner Full messages refer to the transfer belt unit. This unit transfers the formed color image from the image drums to the paper and also contains an…
OKI MC332, MC362 and MC562: duplex printing does not work in Windows 11 and Windows 10
If an OKI printer prints only on one side of the sheet, this does not always mean that the duplex unit is faulty. The two-sided printing option may disappear because of a universal Windows driver, incorrect detection of the printer’s…
OKI MC332, MC362 and MC562 do not print from iPhone, iPad or Android — AirPrint and Mobile Print setup
To print from a phone, an OKI printer does not necessarily need built-in Wi-Fi. A model with a wired network interface can be connected to the router with an Ethernet cable, while the iPhone, iPad or Android device connects to…
OKI MC342dw, MC362w and MC562w: MFP does not connect to Wi-Fi after replacing the router or changing the password
After replacing the router, an OKI MFP may stop printing and scanning over the network even though the new Wi-Fi works normally on phones and computers. The cause is usually not the driver: the MFP still has the old network…
OKI MC332, MC362 and MC562: error 461 — MFP asks to load A4 or paper in MP Tray
Error 461 on an OKI MFP often seems illogical: A4 paper is already loaded in Tray 1, but the device again asks you to load A4 or directs the job to the MP Tray. Usually, the paper presence sensor is…
OKI MC342, MC362 and MC562: fax cannot send or receive — Line Busy and Communication Error
If an OKI MC342, MC362 or MC562 cannot send or receive faxes, reinstalling the printer driver usually does not help. A standard fax is transmitted over a telephone line, so first check the cable and the LINE connector, then the…