Redragon K734WCG-RGB-PRO WILDSLASH: driver, software, Bluetooth, and 2.4 GHz in Windows 11/10

Last Updated on 18.09.2026 by DriverNew

Redragon K734WCG-RGB-PRO WILDSLASH is a mechanical TKL gaming keyboard with three connection methods: USB-C, a 2.4 GHz wireless receiver, and Bluetooth. A separate Redragon system driver is not required for normal use: Windows automatically uses standard HID drivers.

The proprietary Redragon software is required for additional settings, including remapping supported keys, creating macros, profiles, and advanced RGB lighting configuration.

Which software to install

For the Redragon K734WCG-RGB-PRO, use the official file:

Redragon_K734WCG-RGB-PRO_GASKET_Mounted_Setup_v2.0_20250220.exe

The installer name specifies:

• version — v2.0;
• date — 20.02.2025.

This is keyboard configuration software, not a required Windows system driver.

K734WCG, K734SP, and K734BWG use the same installer

Testing showed that the official EXE files for these three modifications have identical binary contents.

Therefore, there is no need to install several versions of this software one after another.

Where to download the software

Use the official Redragon software catalog:

Redragon software

Find K734WCG-RGB-PRO Gaming Keyboard in the list.

Windows displays a warning when launching the installer

The verified K734WCG-RGB-PRO installer does not contain a standard embedded Authenticode signature. Therefore, Microsoft Defender SmartScreen or other security software may display an additional warning.

Do not disable Microsoft Defender, SmartScreen, or antivirus software just to install the software.

Before launching it:

1. make sure the file was downloaded from the official Redragon website;
2. check the K734WCG-RGB-PRO designation;
3. do not run similar installers from unknown websites;
4. do not use firmware from another model as a way to eliminate the warning.

Is a separate driver required for the K734WCG?

No. A separate Redragon driver is not required for normal operation.

1. Connect the keyboard to the computer.
2. Wait a few seconds.
3. Windows will automatically detect the standard HID device.
4. Open any text editor.
5. Test letters, numbers, Enter, Backspace, and Space.

If the keyboard types normally, the standard HID driver is already working.

There is no need to search for a universal K734WCG driver or use third-party automatic driver update utilities.

The Windows driver and Redragon software are different components

The standard HID driver provides basic keyboard operation.

Redragon Software is used for additional features:

• remapping supported keys;
• creating macros;
• working with profiles;
• configuring RGB lighting;
• changing supported brightness, speed, and effect settings.

If additional settings are not needed, the K734WCG can be used without installing the software.

K734WCG-RGB-PRO connection methods

Connecting via USB-C

1. Switch the keyboard to wired mode.
2. Connect the USB-C cable.
3. Connect the other end of the cable directly to the computer.
4. Wait for Windows to detect the device.
5. Test text input.

A wired connection is recommended for the initial software installation and for troubleshooting problems.

Connecting via 2.4 GHz

1. Switch the keyboard to 2.4 GHz mode.
2. Connect the included USB receiver to the computer.
3. Wait a few seconds.
4. Test the keyboard.

If the receiver and keyboard are already paired, the connection should be established automatically.

If 2.4 GHz mode does not work

If the computer responds when the USB receiver is connected but the keyboard does not type:

1. Check the battery charge.
2. Make sure 2.4 GHz mode is selected.
3. Connect the receiver directly to the computer.
4. Do not use a USB hub for testing.
5. Try another USB port.
6. Turn the keyboard off and back on.
7. Test it via USB-C.
8. Test Bluetooth.

If USB-C and Bluetooth work but 2.4 GHz does not, the problem does not appear to be caused by a missing Windows HID driver.

Bluetooth: three profiles

The K734WCG can save up to three Bluetooth connections.

How to connect a new Bluetooth device

1. Switch the keyboard to Bluetooth mode.
2. Select BT1, BT2, or BT3.
3. For initial pairing, hold the corresponding combination for about 3 seconds.
4. Open Bluetooth settings in Windows.
5. Start adding a new device.
6. Select the keyboard from the list.
7. Complete pairing.

How to switch between saved Bluetooth devices

Bluetooth does not connect

1. Check the battery charge.
2. Make sure the keyboard is in Bluetooth mode.
3. Check which BT1/BT2/BT3 profile is selected.
4. Remove the old keyboard entry from Windows Bluetooth settings.
5. Hold the required combination again for initial pairing.
6. Add the device to Windows again.
7. If necessary, try another profile.

Bluetooth keeps reconnecting to another computer

If one Bluetooth profile is already associated with another computer or tablet, the keyboard may try to restore the old connection.

In this situation:

1. Determine which profile is being used.
2. Select another BT profile or remove the old pairing.
3. Put the selected profile into pairing mode.
4. Add the keyboard again on the required computer.

Bluetooth works, but Redragon Software does not detect the keyboard

This does not necessarily indicate a malfunction.

The proprietary software is designed to work via USB or 2.4 GHz.

1. Close Redragon Software.
2. Switch the keyboard to USB-C or 2.4 GHz.
3. Wait for Windows to detect the device.
4. Test normal input.
5. Launch the software again.

Do not remove a working Bluetooth driver just because Redragon Software does not detect the keyboard over Bluetooth.

Installing the software in Windows 11

1. Connect the K734WCG via USB-C or 2.4 GHz.
2. Test normal text input.
3. Download the official v2.0 installer.
4. Close Redragon software for other keyboards.
5. Run Redragon_K734WCG-RGB-PRO_GASKET_Mounted_Setup_v2.0_20250220.exe.
6. Complete the installation.
7. Leave the keyboard connected.
8. Launch Redragon Software.
9. Check whether the device is detected.

Installing the software in Windows 10

1. Connect the keyboard via USB-C or 2.4 GHz.
2. Wait for Windows to detect the device.
3. Test text input.
4. Download the official package.
5. Close other Redragon programs.
6. Run the EXE file.
7. Complete the installation.
8. Launch the software while the keyboard is connected.

The software says Device not detected

If the keyboard works but the software does not detect it, the standard Windows HID driver is already functioning.

1. If Bluetooth is being used, switch to USB or 2.4 GHz.
2. Close Redragon Software.
3. Connect the keyboard directly to the computer.
4. Try another USB port.
5. Do not use a USB hub.
6. Make sure the official K734WCG Software v2.0 is installed.
7. Close Redragon software for other models.
8. Launch the Software again.

How to reinstall the software in Windows 11

1. Open Settings → Apps → Installed apps.
2. Find the Redragon software.
3. Click the three-dot button.
4. Select Uninstall.
5. Restart the computer.
6. Connect the K734WCG via USB-C.
7. Install the official v2.0 package again.

How to reinstall the software in Windows 10

1. Open Settings → Apps → Apps & features.
2. Find Redragon Software.
3. Select the software and click Uninstall.
4. Restart the computer.
5. Connect the keyboard via USB.
6. Install the official package again.

Main RGB key combinations for the K734WCG

How to check the battery level

RGB does not change through the software

1. Make sure the software has detected the K734WCG.
2. If Bluetooth is being used, switch to USB or 2.4 GHz.
3. Change one setting.
4. Apply the setting.
5. Check the result.
6. Close and reopen the software.

The symbols on the keycaps do not light up

The K734WCG has a characteristic that can be mistaken for incorrect RGB configuration: the symbols on the keycaps may transmit very little or almost no backlight.

In this case, RGB illuminates the space between and around the keys, while the legends themselves remain dark.

Configuring macros

1. Connect the keyboard via USB or 2.4 GHz.
2. Launch Redragon Software.
3. Open the macro editor.
4. Create a short test macro.
5. Record several simple keystrokes.
6. Change the available delays if necessary.
7. Assign the macro to a supported key.
8. Apply the changes.
9. Test the result in a safe application.

A key works incorrectly after a macro or remapping

1. Connect the K734WCG via USB.
2. Launch Redragon Software.
3. Check the recently changed assignment.
4. Delete the problematic macro.
5. Restore the default key action if the software allows it.
6. Apply the changes.
7. Test the keyboard in a regular text editor.

One key misses keystrokes or types twice

The K734WCG supports hot-swap, so after ruling out software causes, you can test the mechanical switch.

First:

1. Check the key assignment in Software.
2. Check associated macros.
3. Close the software and test the key again.
4. Test it on another computer.

If the problem remains limited to one physical key, proceed to testing the switch.

How to test the switch using hot-swap

1. Turn off the keyboard and disconnect the USB cable.
2. Remove the keycap from the problematic key.
3. Carefully remove the switch using an appropriate tool.
4. Inspect the contacts.
5. Swap it with a known-good compatible 3- or 5-pin switch.
6. Turn the keyboard on.
7. Test both positions.

If double input or missed keystrokes move with the switch, the switch itself is probably faulty.

If the problem remains in the original position, the hot-swap socket or PCB may be faulty.

Bluetooth disconnects periodically

If the wireless connection is unstable:

• check the battery level;
• reduce the distance to the computer;
• eliminate strong sources of radio interference;
• remove the old Bluetooth pairing and create it again;
• test another BT profile;
• compare operation with 2.4 GHz mode;
• test the keyboard via USB-C.

If the keyboard works reliably over a cable, the problem does not appear to be a malfunction of the main keys or HID driver.

The keyboard battery drains quickly

The K734WCG is equipped with a 4000 mAh battery. The manufacturer specifies significantly longer battery life with RGB off than with the lighting enabled.

If the battery drains too quickly:

1. Fully charge the keyboard.
2. Check the charge using Fn + E.
3. Turn off RGB during the test.
4. Use one wireless mode.
5. Compare battery life with the lighting on and off.
6. Try another USB cable for charging.
7. Try another USB port.

If a new keyboard loses charge quickly even without RGB, do not disassemble it immediately — first check the warranty service options.

RGB or macro settings are not saved

Check changes one at a time:

1. Change one setting.
2. Apply the setting.
3. Close the software.
4. Check the result.
5. Turn the keyboard off and back on.
6. Check the setting again.

Do not assume in advance that every software function is stored in the internal memory in the same way.

How to check the K734WCG in Windows 11

1. Right-click the Start button.
2. Select Device Manager.
3. Check the Keyboards section.
4. Check Human Interface Devices.
5. If you are having a Bluetooth problem, also check the Bluetooth section.

The K734WCG may appear under a standard system HID keyboard name. The absence of the word Redragon in the name is not an error.

How to check the K734WCG in Windows 10

1. Right-click the Start button.
2. Open Device Manager.
3. Check the Keyboards and Human Interface Devices sections.
4. When using Bluetooth, check the Bluetooth section.

A yellow warning icon appeared in Device Manager

If you have determined that the error is specifically related to the K734WCG:

1. Disconnect the keyboard.
2. Open Device Manager.
3. Find the related device with the warning icon.
4. Right-click it.
5. Select Uninstall device.
6. Restart the computer.
7. Connect the K734WCG via USB-C.
8. Wait for Windows to automatically detect the device.

Do not install firmware from the K734SP or K734BWG

Despite the completely identical v2.0 software package, this does not prove that firmware for different K734 modifications is compatible.

If Bluetooth, 2.4 GHz, or Software does not work, first check:

• the correct connection mode;
• the official K734WCG package;
• operation via USB-C;
• another USB port;
• the battery charge;
• Bluetooth profiles;
• operation of the 2.4 GHz receiver.

If the keyboard does not work at all

1. Switch the K734WCG to wired mode.
2. Connect the USB-C cable.
3. Try another USB port.
4. Try another known-good USB cable that supports data transfer.
5. Allow the battery to charge.
6. Restart the computer.
7. Test the keyboard on another PC.

If the device works over USB, troubleshoot Bluetooth and 2.4 GHz separately.

If the K734WCG is not detected even over USB on another computer, installing another version of Redragon Software usually will not resolve such a hardware problem.

Can the K734WCG-RGB-PRO be used without Redragon software?

Yes. The proprietary software is not required for normal text input.

Windows automatically uses the standard HID driver, and the keyboard can operate via USB-C, 2.4 GHz, and Bluetooth without Redragon Software.

The v2.0 software is worth installing when you need macros, remapping of supported keys, profiles, and advanced RGB configuration.