Can’t find scanner software or don’t know how to operate the scanner to scan documents and photos

Problem Description: Can’t find the software and don’t know how to use the scanner to scan documents and photos. This issue occurs because some printers, scanners, and all-in-ones only have drivers, but no specific software to manage the scanner. This problem is often encountered by users of many scanners and multifunctional devices (for example: Lexmark, Brother, Epson, Toshiba and other devices).

If you can’t find software to use your scanner or multifunction device (you can’t scan documents and photos), you can use the ‘Windows Fax and Scan’ software to do so. This software does not need to be installed as it is on the “Windows” operating system. Read our instructions to fix this issue.

Type “Windows Fax” in the search bar and select it in the search results. In Windows 10, the search bar is right next to the “Start” button. In previous versions of Windows, the search bar might be inside the “Start” menu. If you’d rather not search, “Windows Fax and Scan” is available via the “Start” menu in every version of Windows.Windows Fax and ScanWindows Fax and ScanIn the software menu, click “New Scan” to go to the settings. The scanner must be connected to the computerIn the software menu, click “New Scan” to go to the settings. The scanner must be connected to the computer.You can change scanner settings or click “Scan” to scan documents

You can change scanner settings or click “Scan” to scan documents.

“Windows Fax and Scan” looks the same on Windows 7, Windows 8, and Windows 10 because Microsoft hasn’t updated the interface of the program since introducing it in Windows Vista. No matter what version of Windows you use, follow these instructions to scan a document or photo on your MFP or standalone scanner.

Scanning to a computer using the Windows Fax and Scan utility

After your scanner scans the document, it appears within the document pane in the “Windows Fax and Scan” window. Scroll up and down within the pane to view the entire scanned document. Even if you don’t do anything with the document or photo you scanned, “Windows Fax and Scan” saves your scan automatically as a file so you can view past scans at any time when you open the program.

Note: This software can be used if you have connected the scanner to your computer and installed the device driver. The “Windows” operating system may automatically install the driver. If the “Windows” operating system was unable to install the driver, then you must download and install the driver yourself. For some all-in-ones, you only need to install the printer driver to use the “Windows Fax and Scan” software to scan documents and photos. For other devices, you need to install the scanner driver.

Scan to a Macintosh Computer: Launch “System Preferences”, and then Click “Printers and Scanners”. Add a printer. Printers that are connected to the network shows on the available printers list. Click “Scan” > “Open Scanner”. To view the scan settings, click “Show Details”. Select the scanner source, adjust the scan settings, and select where you want to save the scanned document. Click “Scan”.

Last Updated on 22.08.2022 by DriverNew

Advertising


Additional Information. If you do not know how to connect an additional device to your computer, and you need instructions on how to connect it correctly, you can use the search bar on this website (located in the upper right part of any page) or write to us.

To use any computer device, software (driver) is required. It is recommended to use the original software that came with your computer device. If you do not have the software, and you cannot find it on the website of the manufacturer of the computer device, then we will help you. Tell us the model of your printer, scanner, monitor or other computer device, as well as the version of the operating system (for example: Windows 10, Windows 8, etc.).

Find operating system info in Windows 10

Find operating system info in Windows

Find operating system info in Windows 7, Windows 8, Windows 8.1. Read more.

Find out which macOS your Mac is using (Use About This Mac to see the version of Mac operating system installed on your Mac, and find out whether it's the latest version). From the Apple menu in the corner of your screen, choose About This Mac. You should see the macOS name, such as macOS Mojave, followed by its version number. If you need to know the build number as well, click the version number to see it.

Computer technologyHow to install a driver if there is no setup.exe file. How to Manually Install a Driver Using an .INF File. A driver package you downloaded doesn’t include an installer application (like setup.exe or install.msi). In these cases, you can use the Setup Information file (.INF) to manually install the driver.
Essential software for any computerThe most necessary software for any computer - If you bought a new computer or reinstalled the operating system, then on this page of the site you will find all the necessary software and instructions for installing it.
Can’t find the software and don’t know how to use the scanner to scan documents and photos. This issue occurs because some printers, scanners, and all-in-ones only have drivers, but no specific software to manage the scanner.
Driver is a computer program that operates or controls a particular type of device that is attached to a computer.

Leave a Reply

Your email address will not be published. Required fields are marked *