Canon MF271dn / MF272dw / MF274dn / MF275dw: An Error Appears When Scanning a Large Number of Pages to PDF

Last Updated on 14.04.2026 by DriverNew

Applies to models: Canon MF271dn, MF272dw, MF274dn, MF275dw.

If 1 or 2 pages scan normally, but an error appears when you try to scan a large number of pages to PDF, the problem is often related not to the scanner itself, but to the data volume, PDF settings, or the save folder.

How the problem appears

  • a few pages scan normally;
  • an error appears with a large batch of documents;
  • the same documents may save normally in PNG or JPEG;
  • the problem appears specifically when creating a multi-page PDF.

Step 1. Reduce [Resolution]

  1. Open MF Scan Utility.
  2. Click [Settings].
  3. Reduce [Resolution] to 300 dpi.
  4. For normal text documents, you can also try 200 dpi.

Step 2. Check [Color Mode]

  1. For text documents, try [Grayscale] instead of full color.
  2. Run the scan again.

Step 3. Check [Data Format]

  1. In MF Scan Utility, open [Settings].
  2. Find [Data Format].
  3. For a single file, select [PDF].

Step 4. Change [PDF Compression]

  1. If PDF options are available in the profile, find [PDF Compression].
  2. Try a stronger compression setting.

Step 5. Temporarily disable [Create a PDF file that supports keyword search]

  1. In the scan settings, find this option.
  2. Temporarily disable it.
  3. Check whether the error disappears.

Step 6. Check [Save in]

  1. For testing, select a simple local folder in Documents.
  2. For the first test, do not use a cloud folder or a complex network path.

Step 7. Check [Folder for Temporary Files]

  1. Open the [General Settings] section.
  2. Check [Folder for Temporary Files].
  3. Specify a normal local folder and run the scan again.

Step 8. Check the [Read-only] attribute

  1. Open the properties of the folder where the scans are saved.
  2. Make sure the [Read-only] check box is not selected.

Step 9. Split the document into parts

  1. Try scanning not 10 to 20 sheets at once, but 5 to 7 sheets at a time.
  2. If the error disappears, the problem is related to the size of the PDF being created.

Step 10. Reinstall the Canon driver and MF Scan Utility

  1. Remove the Canon drivers and MF Scan Utility.
  2. Restart the computer.
  3. Install the official Canon package again.

Brief conclusion

If a Canon MF271dn, MF272dw, MF274dn, or MF275dw shows an error when scanning a large batch of pages to PDF, the most common things to check are [Resolution], [Color Mode], [Data Format], PDF settings, and the save folders, rather than looking for a scanner hardware failure.

Additional Information

If you have problems installing drivers or other software for your device (printer, scanner, monitor, keyboard, etc.), please tell us the model of your device and the version of your operating system (for example: Windows 11, Windows 10 64-bit, Windows 8 64-bit, etc.) and we will try to help you. Email us.

install driverHow to install the driver if there is no setup.exe file and how to install the driver using the .INF file. In this case, open the downloaded file that should contain the driver and use the .INF file to install. In this article, we will tell and show you how to install a driver using an .INF file.
Windows Update and manually adding a printerHow to install a driver for an old printer in Windows 10 and Windows 11. Step-by-step instructions for finding a driver through Windows Update and manually adding a printer. This method may help if the official driver fails to install, is unavailable on the manufacturer's website, or the printer stops working after a Windows update.
Scanner softwareIf you can’t find scanner software or don’t know how to use your scanner to scan documents and photos. This problem occurs because some scanners and multifunction devices only have drivers, but do not have dedicated software to control the scanner.
Solving problems with Xerox printers and MFPs on laptops with Windows 11 ARMHow to fix problems with Xerox printers and multifunction devices on Windows 11 ARM laptops. The article explains why standard Windows x64 drivers may not work and how to install the Xerox Global Print Driver ARM64 for USB or network connections. Alternative methods for printing and scanning are also covered.
Problems that prevent your printer or scanner from workingHow to fix problems that prevent a printer or scanner from working. The article covers common driver installation errors and problems connecting devices via USB. It explains how to properly install or reinstall drivers, as well as how to install a driver using an INF file.

Leave a Reply

Your email address will not be published. Required fields are marked *