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How to reset Windows if you have forgotten your password

Last Updated on 11.09.2020 by DriverNew

You can reset your password from another computer if you sign into Windows using your email address. To reset your password if you are using an email address, use the instructions on https://account.live.com/ResetPassword.aspx. If your Windows login is not your email address, you can use the instructions below to reset your password. This process will erase any data on your system.

Windows 8 – Reset A Forgotten Local Account Password By Restoring Windows To Factory Settings

The reset will take some time to complete. Make sure your system is plugged in and is not powered off during the reset.

Use the following steps to reset Windows:

  1. From the login screen, click the power icon in the lower right corner of the screen.
  2. While holding Shift, click Restart.
  3. Click Troubleshoot.
  4. Click Reset Your PC.
  5. Click Next.
  6. The system will reboot and begin Preparing to Reset the PC.
  7. At the Reset your PC screen, click Just remove my files.
  8. Click Reset.

Additional Information

If you don't know how to connect an additional device to your computer and need instructions on how to connect it correctly, you can use the search bar on this site (located at the top right of any page) or write to us.

To use any computer device, software (driver) is required. It is recommended to use the original software included with the device. If you don't have the software and can't find it on the device manufacturer's website, we can help. Tell us the model of your printer, scanner, monitor or other computer device, as well as the operating system version (for example: Windows 11, Windows 10, Windows 8, etc.).

Find operating system info in Windows 11

Find operating system info in Windows 11

Under Windows specifications, check which edition and version of Windows your device is running.

How to find out what version of the operating system is installed on your Mac device. From the Apple menu in the top left corner of your screen, select About This Mac. You should see the macOS name, such as macOS Sonoma, followed by the version number. If you need to know the build number as well, click the version number to see it.

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