Last Updated on 14.04.2026 by DriverNew
This guide applies to the Epson L3110 and Epson L3210.
When this guide will help
- The driver is installed, but the printer does not print.
- A document is sent to print, but no sheet comes out.
- Documents remain in the print queue.
- The printer prints blank pages.
- There are streaks, gaps, or incorrect colors in prints.
- The printer does not pick up paper or shows a paper jam.
- The printer makes noise, but does not copy.
- Epson Scan 2 does not start or does not detect the scanner.
- The lights on the printer are flashing and it is not clear what that means.
Official ways to check and solve problems
If Epson L3110 or L3210 does not print after driver installation
Step 1. Restart the printer and the computer
- Turn the printer off with the power button.
- Do not disconnect the USB cable. It must remain connected both to the printer and to the computer.
- Disconnect only the printer power cable from the outlet for 30 seconds.
- Plug the power back in.
- Turn the printer on.
- Without disconnecting the USB cable, restart the computer.
Step 2. Connect the printer directly to the computer
- Make sure the USB cable is firmly connected both to the printer and to the computer.
- If the printer is connected through a USB hub or USB splitter, disconnect it.
- Connect the printer directly to a USB port on the computer.
- If that does not help, move the cable to another USB port.
- If you have another USB cable, try it.
Step 3. Make Epson the default printer
Windows 11:
Start > Settings > Bluetooth & devices > Printers & scanners.
Windows 10:
Start > Settings > Devices > Printers & scanners.
- Find Epson L3110 or Epson L3210.
- Open that printer page.
- Click Set as default, if that button is available.
If the button is not available, find the switch Let Windows manage my default printer and turn it off. Then select your Epson again and click Set as default.
Step 4. Check whether offline mode is enabled
- Open the print queue window.
- At the top of the window, click Printer.
- Make sure Work Offline and Pause Printing are turned off.
If there is a check mark next to either item, click it to turn that mode off.
Step 5. Open the print queue and remove everything unnecessary
Windows 11:
Start > Settings > Bluetooth & devices > Printers & scanners > your Epson > Open print queue.
Windows 10:
Start > Settings > Devices > Printers & scanners > your Epson > Open queue.
After that, a window opens with the list of documents Windows is trying to print.
- If documents are listed, delete all of them.
- Wait 10 to 15 seconds.
- Try printing one simple document.
Step 6. Restart the Windows print service
- Press Win + R.
- Type services.msc.
- Press Enter.
- Find Print Spooler in the list.
- Right-click that entry.
- Select Restart.
Step 7. Check where Windows is sending the print job
- Press Win + R.
- Type control printers.
- Press Enter.
- In the window that opens, right-click Epson L3110 or Epson L3210.
- Select Printer properties.
- Open the Ports tab.
For a USB connection, one of these is usually the correct choice:
- USB001;
- USB002;
- or another port labeled USB Virtual Printer Port.
If LPT1 is selected, that is usually the wrong setting for this printer.
- Select a port such as USB001, USB002, or USB Virtual Printer Port.
- Click Apply.
- Click OK.
- Try printing again.
Step 8. If necessary, remove the printer and add it again
Windows 11:
Start > Settings > Bluetooth & devices > Printers & scanners.
Windows 10:
Start > Settings > Devices > Printers & scanners.
- Select your Epson.
- Click Remove.
- Restart the computer.
- Connect the printer to the computer by USB.
- Add the printer again through Printers & scanners.
If documents remain in the print queue
- Open the print queue.
- Delete all documents from the list.
- Restart the Print Spooler service.
- Restart the printer and the computer.
- Try printing only one short document again.
If the problem repeats, check whether old or extra printer entries remain in Windows. If they do, remove them.
If the printer prints blank pages
- Make sure the document really contains text or an image.
- Check the ink level in the tanks. The level must be above the lower line.
- Make sure the correct paper size is selected both in the document and in the print settings.
- If the driver has a Skip Blank Page setting, check whether it is appropriate for your task.
- Run a nozzle check.
- If the nozzle check shows gaps, run print head cleaning.
If there is no improvement after cleaning, you can repeat it once more. If nothing changes after three cleanings in a row, turn the printer off and wait at least 12 hours. Then run the nozzle check again.
If prints have streaks, gaps, or incorrect colors
- Check the ink level.
- Make sure the correct paper type is selected in the print settings.
- Check that grayscale printing is not enabled if you need color printing.
- Run a nozzle check.
- If the nozzle check shows gaps, run print head cleaning.
- If the lines still look uneven after cleaning, run print head alignment.
If the printer has not been used for a long time and normal cleaning does not help, a deeper cleaning option may be available in the Epson software. Use it only as a last step because it consumes more ink.
If the printer does not pick up paper or shows a paper jam
- Remove all paper from the tray.
- Check for wrinkled, damp, or overly thin sheets.
- Load the paper again in the center of the rear paper feeder.
- Move the edge guide to the edge of the paper.
- Make sure the stack is not too high.
- Place the printer on a flat surface.
If the printer feeds multiple sheets at once:
- Remove the paper.
- Straighten the edges of the stack slightly.
- Load the paper again.
If paper is jammed:
- Cancel printing on the computer.
- Carefully remove the jammed paper completely.
- Check that no torn scraps remain inside.
- Press B&W Copy or Color Copy to clear the error.
If the printer makes noise but does not copy
- Run a nozzle check.
- If the nozzle check shows gaps, run print head cleaning.
- If the nozzle check does not print, check whether the printer software is installed correctly.
- Make sure the printer is standing level and not tilted.
If the printer makes noise from time to time when you are not using it, that may be normal maintenance.
If copies are cropped or faded
- Make sure the original is placed correctly on the scanner glass.
- Align the corner of the original with the mark on the glass.
- If the edges of the copy are cropped, move the original slightly away from the very edge of the glass.
- If the copy is faded or the colors are wrong, run a nozzle check and, if necessary, clean the print head.
- Clean the scanner glass with a soft lint-free cloth.
- Do not press too hard on the original while copying.
If Epson Scan 2 does not start or does not detect the scanner
Epson Scan 2 is usually installed together with the scanner driver or from the driver and utility package for your device.
After installation, these two programs usually appear:
- Epson Scan 2 — the main scanning program.
- Epson Scan 2 Utility — the program for selecting the scanner and checking the connection.
Shortcuts for these programs may appear only in the Start menu. Desktop shortcuts may not be created.
- Make sure the device is turned on.
- Make sure the USB cable is firmly connected at both ends.
- If the device is connected through a USB hub, connect it directly to the computer.
- Open the Start menu and launch Epson Scan 2 Utility.
- Check whether your scanner appears in the list.
- If the list is empty, click Refresh.
- Select the detected scanner and click OK.
- After that, launch Epson Scan 2 again.
If scanning stopped working after a Windows update, reinstall the scanner driver and Epson Scan 2 from the support page for your model.
If the printer was just filled with ink for the first time
After the first fill, the printer charges the print head.
During this process, the power light may flash. On the L3210, the ink light may also stay on until the initial charging is complete.
Do not turn the printer off until charging is finished. If the process does not finish within about 20 minutes, turn the printer off, turn it on again, and check whether charging continues. If charging still does not finish, contact support.
If this is not the first fill, such a long process is usually not considered normal. If the printer keeps flashing for a long time, shows an error, or does not print after a normal refill, move to the troubleshooting steps above.
What the lights mean on Epson L3110 and L3210
- The power light is on: the printer is turned on.
- The power light is flashing: the printer is performing an operation. Wait until the flashing stops before turning the printer off.
- The ink light is on: the initial ink charging may not be complete.
- The paper light is on: there is no paper or multiple sheets were fed. Load paper and press B&W Copy or Color Copy.
- The paper light is flashing: there may be a paper jam. Remove the paper and press B&W Copy or Color Copy.
- The ink and paper lights flash at the same time: the service life of the waste ink pad is near the end or already ended.
- The ink and paper lights flash alternately: the service life of the borderless printing pad is near the end or already ended. Borderless printing may become unavailable until the printer is serviced.
- All lights are flashing: there may be paper or packing material inside. Open the cover, remove anything unnecessary, then turn the printer off and on again.
- The power, ink, and paper lights are on or flashing together: the printer may have been turned off incorrectly. Press B&W Copy or Color Copy, then run a nozzle check and delete all stuck documents from the print queue.
How to check the printer without a computer
- Turn the printer off.
- Load a few sheets of plain paper.
- Press and hold Stop.
- Without releasing it, press Power.
- When the printer turns on, release both buttons.
The printer should print a test sheet.
- The test sheet printed normally. That means the printer itself is working. The problem should be looked for in Windows, the cable, the settings, or the driver.
- The test sheet has gaps. You need to clean the print head.
- The test sheet did not print at all. There may be a printer hardware problem.
How to clean the print head using the button on the printer
- Make sure the printer is not showing an error.
- Load a few sheets of plain paper.
- Press and hold Stop for about 5 seconds.
Cleaning starts. During cleaning, the power light flashes. Do not turn the printer off until cleaning is complete.
After cleaning, run the nozzle check again. If there is no improvement after three cleanings in a row, turn the printer off and wait at least 12 hours. Then repeat the check.
Additional user tips
Important: this section contains unofficial user tips. They often help, but they are not part of Epson’s official instructions. First complete the official checks, and only then move to these options.
- Connect the printer to a rear USB port on the system unit instead of a front one.
- If several similar Epson entries remain in Windows, remove the extra ones and keep only one working printer.
- If the printer stopped printing after a Windows update, fully remove the device from Windows and reinstall the driver from the official page for your model.
- If print quality improved after cleaning but gaps still remain, do not run many cleanings in a row. Let the printer sit for a few hours, and only then test again.
- If Epson Scan 2 does not detect the scanner, open Epson Scan 2 Utility first, select the device there, and only then launch Epson Scan 2.
- If the scanner is not detected, sometimes it helps to fully close Epson Scan 2 and Epson Scan 2 Utility, then launch both programs again from the Start menu.
When it is better to contact service
- The test sheet will not print at all without a computer.
- Print quality does not improve after several cleanings.
- The paper light keeps flashing after the jammed paper was removed.
- The printer keeps showing an error for a long time after a normal refill.
- The waste ink pad related lights are flashing.
- Printing, copying, or scanning still does not work after removing and adding the printer again.
Brief conclusion
First check the USB cable, the print queue, offline mode, and the default printer in Windows. If that does not help, print a test sheet without a computer. If printing works but scanning does not start, first open Epson Scan 2 Utility and check whether your scanner is selected there.



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