Epson L4260 Does Not Print, Scan, Copy, or Connect over Wi-Fi: What to Do in Windows 10 and Windows 11

Last Updated on 14.04.2026 by DriverNew

This guide applies to the Epson L4260 printer.

When this guide will help

The driver is installed, but the printer does not print.
A document is sent to print, but no sheet comes out.
Documents remain in the print list.
Printing over Wi-Fi does not work.
Scanning over Wi-Fi does not work.
Epson Scan 2 does not start or does not detect the scanner.
Epson ScanSmart does not start or does not complete scanning.
The printer prints blank pages.
There are streaks, gaps, or incorrect colors in prints.
The printer does not pick up paper or shows a paper jam.
The printer makes noise, but does not copy.
2-sided printing does not work.
An error appears on the printer screen or indicators.

Official troubleshooting and fix methods

If Epson L4260 does not print after driver installation

Step 1. Restart the printer and the computer

Turn the printer off with the power button.
If the printer is connected by USB, do not disconnect the USB cable. It must remain connected both to the printer and to the computer.
Disconnect only the printer power cable from the outlet for 30 seconds.
Plug the power cable back in.
Turn the printer on.
Restart the computer.

Step 2. If the printer is connected by USB, connect it directly to the computer

Make sure the USB cable is firmly connected both to the printer and to the computer.
If the printer is connected through a USB hub or splitter, disconnect it.
Connect the printer directly to a USB port on the computer.
If that does not help, move the cable to another USB port.
If you have another USB cable, try it.

Step 3. Make Epson L4260 the default printer

Windows 11:
Start > Settings > Bluetooth & devices > Printers & scanners.

Windows 10:
Start > Settings > Devices > Printers & scanners.

Find Epson L4260.
Open that printer page.
Click Set as default, if that button is available.

If the button is not available, find the switch Let Windows manage my default printer and turn it off. Then select Epson L4260 again and click Set as default.

Step 4. Check whether offline mode is enabled

Open the print queue window.
At the top of the window, click Printer.
Make sure Work Offline and Pause Printing are turned off.

If there is a check mark next to either item, click it to disable that mode.

Step 5. Open the print queue and remove everything unnecessary

Windows 11:
Start > Settings > Bluetooth & devices > Printers & scanners > Epson L4260 > Open print queue.

Windows 10:
Start > Settings > Devices > Printers & scanners > Epson L4260 > Open queue.

After that, a window opens with the list of documents Windows is trying to print.

If documents are listed, delete all of them.
Wait 10 to 15 seconds.
Try printing one simple document.

Step 6. Restart the Windows print service

Press Win + R.
Type services.msc.
Press Enter.
Find Print Spooler in the list.
Right-click that entry.
Select Restart.

Step 7. If the printer is connected by USB, check where Windows is sending the print job

Press Win + R.
Type control printers.
Press Enter.
In the window that opens, right-click Epson L4260.
Select Printer properties.
Open the Ports tab.

For a USB connection, one of these is usually the correct choice:

USB001;
USB002;
or another port labeled USB Virtual Printer Port.

If LPT1 is selected, that is usually the wrong setting for this printer.

Select the correct USB port.
Click Apply.
Click OK.
Try printing again.

Step 8. If necessary, remove the printer and add it again

Windows 11:
Start > Settings > Bluetooth & devices > Printers & scanners.

Windows 10:
Start > Settings > Devices > Printers & scanners.

Select Epson L4260.
Click Remove.
Restart the computer.
Reconnect the printer by USB or set it up again over Wi-Fi.
Add the printer again through Printers & scanners.

If printing over Wi-Fi does not work

Make sure the printer is turned on.
Look at the network icon on the printer screen. If the icon is missing, the printer is not connected to Wi-Fi.
Make sure the computer and printer are connected to the same Wi-Fi network.
If the router works only on the 5 GHz band, enable 2.4 GHz or dual band mode.
If the router uses one network name for 2.4 GHz and 5 GHz, give the two bands different names if possible.
Check whether the router has Privacy Separator or a similar device isolation feature enabled.
Restart the router.

If the printer is connected to a new network or a new router, set up the wireless connection again.

How to connect the printer using WPS

Press the WPS button on the router.
On the printer, press Home.
Select Settings > Network Settings > Wi-Fi Setup > Wi-Fi (Recommended).
Select Proceed.
Select Push Button Setup (WPS).
Follow the prompts on the printer screen.

If the connection is successful, a blue Wi-Fi icon appears on the printer screen.

How to print a network status sheet

Press Home.
Select Settings > Network Settings > Print Status Sheet.
Press Start.

You can check the printer IP address and the current network status on this sheet.

How to print a network connection report

Press Home.
Select Settings > Network Settings > Connection Check.
Press Start.

The report may show error codes and network setup tips.

If scanning over Wi-Fi does not work

Make sure the printer is connected to the same Wi-Fi network as the computer.
Print a network status sheet and check the printer IP address.
Open the Start menu and launch Epson Scan 2 Utility.
Check whether Epson L4260 is selected in the program.
If needed, open the Other tab and click Reset.
After that, launch Epson Scan 2 or Epson ScanSmart again.

If scanning stopped working after a Windows update, reinstall the scanner driver, Epson Scan 2, and Epson ScanSmart from the support page for your model.

If Epson Scan 2 or Epson ScanSmart does not start

Epson Scan 2 and Epson ScanSmart are usually installed together with the scanner driver or from the driver and utility package for the device.

After installation, these programs usually appear:

Epson Scan 2 — the main scanning program.
Epson Scan 2 Utility — the program for selecting the scanner and checking the connection.
Epson ScanSmart — the program for easy document scanning and saving.

Shortcuts for these programs may appear only in the Start menu. Desktop shortcuts may not be created.

Make sure the device is turned on.
Make sure the USB cable or Wi-Fi connection is working normally.
If the device is connected through a USB hub, connect it directly to the computer.
If the computer was in sleep mode, fully wake it up and launch the program again.
Open the Start menu and launch Epson Scan 2 Utility.
Make sure the correct printer model is selected.
If several versions of Epson Scan 2 are installed in the system, remove the extra ones and keep one working version.
If the program stopped launching after a system update, reinstall it from the official support page.

If documents remain in the print list

Open the print queue.
Delete all documents from the list.
Restart the Print Spooler service.
Restart the printer and the computer.
Try printing only one short document again.

If the problem repeats, check whether old or extra printer entries remain in Windows. If they do, remove them.

If the printer prints blank pages

Make sure the document really contains text or an image.
Check the ink level in the tanks. The level must be above the lower line.
Make sure the correct paper size is selected both in the document and in the print settings.
If the driver has a Skip Blank Page setting, check whether it is appropriate for your task.
Run a nozzle check.
If the nozzle check shows gaps, run print head cleaning.

If there is no improvement after cleaning, you can repeat it once more. If nothing changes after three cleanings in a row, turn the printer off and wait at least 12 hours. Then run the nozzle check again.

If prints have streaks, gaps, or incorrect colors

Check the ink level.
Make sure the correct paper type is selected in the print settings.
Check that grayscale printing is not enabled if you need color printing.
Run a nozzle check.
If the nozzle check shows gaps, run print head cleaning.
If the lines still look uneven after cleaning, run print head alignment.

If the printer has not been used for a long time and normal cleaning does not help, a deeper cleaning option may be available in the Epson software. Use it only as a last step because it consumes more ink.

If the printer makes noise but does not copy

Run a nozzle check.
If the nozzle check shows gaps, run print head cleaning.
If the nozzle check does not print, check whether the printer software is installed correctly.
Make sure the printer is standing level and not tilted.

If the printer makes noise from time to time when you are not using it, that may be normal maintenance.

If copies are cropped, dark, or faded

Make sure the original is placed correctly on the scanner glass.
Align the corner of the original with the mark on the glass.
If the edges of the copy are cropped, move the original slightly away from the very edge of the glass.
If the copy is faded or the colors are wrong, run a nozzle check and, if necessary, clean the print head.
Clean the scanner glass with a soft lint-free cloth.
Do not press too hard on the original while copying.

If 2-sided printing does not work

Make sure plain paper of a supported size is selected.
Check whether 2-sided printing is enabled in the print settings window.
Make sure the paper is loaded straight and not too tightly.
Check whether paper is jammed in the rear duplex cover.
If paper comes out wrinkled or shifted, reduce the print density for 2-sided printing in the driver settings.

If the printer does not pick up paper or shows a paper jam

Remove all paper from the tray.
Check for wrinkled, damp, or overly thin sheets.
Load the paper again in the center of the rear paper feeder.
Move the edge guide to the edge of the paper.
Make sure the stack is not too high.
Place the printer on a flat surface.

If the printer feeds multiple sheets at once:

Remove the paper.
Straighten the edges of the stack slightly.
Load the paper again.

If paper is jammed:

Cancel printing on the computer.
Carefully remove the jammed paper completely.
Check that no torn scraps remain inside.
If necessary, open the rear duplex cover and remove any remaining paper.
Press Stop if the error does not clear automatically.

If the printer was just filled with ink for the first time

After the first fill, the printer charges the print head.

During this process, the power light may flash and messages may appear on the screen. Do not turn the printer off until charging is finished.

If the process does not finish within about 20 minutes, turn the printer off, turn it on again, and check whether charging continues. If charging still does not finish, contact support.

If this is not the first fill, such a long process is usually not considered normal. If the printer shows an error for a long time or does not print after a normal refill, move to the troubleshooting steps above.

What to check on the Epson L4260 screen and indicators

No Wi-Fi icon: the printer is not connected to the wireless network.
Flashing Wi-Fi icon or network error shown: there is a Wi-Fi connection problem. Check the router, network name, and password.
Wi-Fi Direct icon present: the printer is connected to a device through Wi-Fi Direct.
Paper message: there is no paper, multiple sheets were fed, or there is a paper jam.
Ink message: the initial ink charging may not be complete, or the ink level needs to be checked.
Waste ink pad message: the waste ink pad is near the end of its service life or already needs service. In that case, service is required.
Firmware error message: if the update did not finish, connect the printer by USB and run the update again.

How to check the printer without a computer

Press Home.
Select Settings > Maintenance > Nozzle Check.
Press Start.

The printer should print a test sheet.

The test sheet printed normally. That means the printer itself is working. The problem should be looked for in Windows, the cable, the settings, or the network.
The test sheet has gaps. You need to clean the print head.
The test sheet did not print at all. There may be a printer hardware problem.

How to clean the print head

Press Home.
Select Settings > Maintenance > Head Cleaning.
Confirm that you want to start cleaning.

Do not turn the printer off until cleaning is complete.

After cleaning, run the nozzle check again. If there is no improvement after three cleanings in a row, turn the printer off and wait at least 12 hours. Then repeat the check.

Additional user tips

Important: this section contains unofficial user tips. They often help, but they are not part of Epson’s official instructions. First complete the official checks, and only then move to these options.

If printing or scanning over Wi-Fi works unstably, temporarily disable VPN on the computer.
If the router broadcasts one shared network for 2.4 GHz and 5 GHz, try temporarily connecting the computer to the 2.4 GHz network.
If the device disappears from the network after replacing the router, remove the old printer entry from Windows and install the device again.
If you use USB, try a rear USB port on the system unit instead of a front one.
If several similar Epson entries remain in Windows, remove the extra ones and keep only one working printer.
If Epson Scan 2 does not detect the scanner, open Epson Scan 2 Utility first, check the selected device there, and only then launch Epson Scan 2 or Epson ScanSmart.
If print quality improved after cleaning but gaps still remain, do not run many cleanings in a row. Let the printer sit for a few hours, and only then test again.
If one document gets stuck again and again, first try printing a plain text file. This helps determine whether the problem is with the printer itself or only with one specific program.

When it is better to contact service

The test sheet will not print at all without a computer.
Print quality does not improve after several cleanings.
The paper error does not disappear after removing the jammed paper.
The printer keeps showing an error for a long time after a normal refill.
A waste ink pad message is shown.
Printing, copying, or scanning still does not work after removing and adding the printer again.
The Wi-Fi error does not disappear even after setting up the network again.

Brief conclusion

First check the connection type, USB or Wi-Fi, then check the print queue, offline mode, and the default printer in Windows. If that does not help, print a nozzle check from the printer control panel. If printing works but scanning does not start, first open Epson Scan 2 Utility and check whether Epson L4260 is selected there.