\n
Important for Windows 11 on ARM.<\/strong> The standard Canon installation package is designed for traditional versions of Windows running on Intel and AMD processors. On a computer with an ARM processor, first open Settings \u2192 Bluetooth & devices \u2192 Printers & scanners<\/strong>, turn on the multifunction printer, connect it via USB and click Add device<\/strong>. Microsoft warns that manufacturer-provided installers may not work on some ARM computers. Do not attempt to install the extracted x86 or x64 driver manually, and do not disable driver signature verification. If Windows installs only a basic driver, printing may work without IJ Scan Utility; for scanning, try the Windows Scan app. Mopria is not suitable for this model because the PIXMA MP237 does not have Wi-Fi or Ethernet.<\/p>\n<\/div>\nWhat to check before installation<\/h2>\n\n- Do not connect the USB cable to the computer until instructed to do so.<\/li>\n
- Do not use a USB extension cable, USB hub, docking station or a USB port on a monitor.<\/li>\n
- Close any programs used for printing or scanning.<\/li>\n<\/ol>\n
Installing the Canon PIXMA MP237 in Windows 11<\/h2>\nStep 1. Remove the automatically added printer<\/h3>\n
If the PIXMA MP237 has not yet been connected to this computer, proceed to the next step. If the USB cable has already been connected and Windows attempted to install the device automatically, first remove the queue it created.<\/p>\n
\n- Disconnect the multifunction printer’s USB cable from the computer.<\/li>\n
- Open Start \u2192 Settings \u2192 Bluetooth & devices \u2192 Printers & scanners<\/strong>.<\/li>\n
- Select Canon MP230 series Printer<\/strong>, Canon PIXMA MP237<\/strong> or a non-working printer instance with a similar name.<\/li>\n
- Click Remove<\/strong> and confirm the removal.<\/li>\n
- If the list contains several non-working MP237 instances, remove each of them. Do not remove other printers.<\/li>\n
- Restart the computer with the USB cable disconnected.<\/li>\n<\/ol>\n
Step 2. Install the printer and scanner drivers<\/h3>\n\n- Make sure that the USB cable is still disconnected from the computer.<\/li>\n
- Find the downloaded file in the Downloads<\/strong> folder.<\/li>\n
- Right-click the file and select Run as administrator<\/strong>.<\/li>\n
- Click Yes<\/strong> in the User Account Control window.<\/li>\n
- Wait for the installer to extract the files and open the Canon wizard.<\/li>\n
- Click Next<\/strong> and accept the license agreement.<\/li>\n
- If you are prompted to select a connection method, choose USB Connection<\/strong>.<\/li>\n
- Wait for the screen prompting you to connect the printer. Do not connect the cable before this message appears.<\/li>\n
- Turn on the PIXMA MP237 if the multifunction printer is turned off.<\/li>\n
- Connect the USB cable directly to the computer.<\/li>\n
- Do not turn off the multifunction printer or disconnect the cable while the program detects the device and installs the components.<\/li>\n
- After the success message appears, close the wizard and restart the computer.<\/li>\n<\/ol>\n
If the installer is displayed in English, use the Next<\/strong>, Yes<\/strong> and Complete<\/strong> buttons. The sequence of actions remains the same.<\/p>\nStep 3. Test printing in Windows 11<\/h3>\n\n- Open Start \u2192 Settings \u2192 Bluetooth & devices \u2192 Printers & scanners<\/strong>.<\/li>\n
- Select Canon MP230 series Printer<\/strong>.<\/li>\n
- Click Printer properties<\/strong>. If the button is not displayed, open More devices and printer settings<\/strong>, right-click the MP237 and select Printer properties<\/strong>.<\/li>\n
- On the General<\/strong> tab, click Print Test Page<\/strong>.<\/li>\n
- If the page prints, the printer driver is installed correctly.<\/li>\n<\/ol>\n
Step 4. Test scanning in Windows 11<\/h3>\n\n- Open the Start<\/strong> menu and enter IJ Scan Utility<\/strong>.<\/li>\n
- Launch the Canon program found in the search results.<\/li>\n
- Place the document face down on the platen glass and align it with the mark in the corner of the glass.<\/li>\n
- Close the document cover.<\/li>\n
- In IJ Scan Utility, click Document<\/strong> for a document or Photo<\/strong> for a photograph.<\/li>\n
- Wait for scanning to finish and check the saved file.<\/li>\n<\/ol>\n
If IJ Scan Utility is missing or reports that the scanner cannot be found, the scanner driver was not installed completely. Proceed to the \u201cPrinting works, but the scanner is not detected\u201d section of this article.<\/p>\n
\nInstalling the Canon PIXMA MP237 in Windows 10<\/h2>\nStep 1. Remove the unsuccessfully installed device<\/h3>\n
If the multifunction printer has not previously been connected to this computer, start with the next step. If the USB cable has already been connected and Windows attempted to install the device automatically, first remove the queue it created.<\/p>\n
\n- Disconnect the USB cable from the computer.<\/li>\n
- Open Start \u2192 Settings \u2192 Devices \u2192 Printers & scanners<\/strong>.<\/li>\n
- Select Canon MP237 series Printer or a non-working MP237 instance.<\/li>\n
- Click Remove device<\/strong> and confirm the action.<\/li>\n
- Remove any other non-working MP237 duplicates that appeared after previous attempts.<\/li>\n
- Restart the computer with the USB cable disconnected.<\/li>\n<\/ol>\n
Step 2. Perform the installation<\/h3>\n\n- Do not connect the USB cable to the computer.<\/li>\n
- Right-click the downloaded EXE file and select Run as administrator<\/strong>.<\/li>\n
- Click Yes<\/strong> in the User Account Control window.<\/li>\n
- Wait for the Canon installation program to start.<\/li>\n
- Click Next<\/strong> and accept the license agreement.<\/li>\n
- If the wizard offers a connection method, select USB.<\/li>\n
- Connect the powered-on multifunction printer to the computer only when prompted by the installer.<\/li>\n
- Wait for the wizard to detect the MP237 and install the printer and scanner drivers.<\/li>\n
- Do not cancel the installation or disconnect the cable on the connection waiting screen.<\/li>\n
- Complete the wizard and restart the computer.<\/li>\n<\/ol>\n
Step 3. Test printing in Windows 10<\/h3>\n\n- Open Start \u2192 Settings \u2192 Devices \u2192 Printers & scanners<\/strong>.<\/li>\n
- Select Canon MP230 series Printer<\/strong>.<\/li>\n
- Click Manage \u2192 Printer properties<\/strong>.<\/li>\n
- On the General<\/strong> tab, click Print Test Page<\/strong>.<\/li>\n<\/ol>\n
Step 4. Test scanning in Windows 10<\/h3>\n\n- Open Start<\/strong> and find IJ Scan Utility<\/strong>.<\/li>\n
- Place the original face down on the platen glass.<\/li>\n
- Launch IJ Scan Utility.<\/li>\n
- Select Document<\/strong> or Photo<\/strong>.<\/li>\n
- Make sure that scanning finishes and the file is saved.<\/li>\n<\/ol>\n
\nWhat to do if the Canon MP237 installation does not finish<\/h2>\nWindows detected the multifunction printer before the Canon installer<\/h3>\n
This is one of the officially confirmed failed installation scenarios. Perform a clean reinstallation.<\/p>\n
\n- Disconnect the MP237’s USB cable from the computer.<\/li>\n
- Remove Canon MP230 series Printer or Canon MP237 from Printers & scanners<\/strong>.<\/li>\n
- Press Win+R<\/strong>, enter
appwiz.cpl<\/code> and press Enter<\/strong>.<\/li>\n- In the program list, find Canon MP Drivers<\/strong> or a program with MP230 series in its name.<\/li>\n
- Select it and click Uninstall<\/strong>.<\/li>\n
- If Canon IJ Scan Utility<\/strong> is listed separately, remove it only if scanning does not work or a completely clean installation is required.<\/li>\n
- Restart the computer without connecting the multifunction printer.<\/li>\n
- Run MP Drivers 1.04 as an administrator.<\/li>\n
- Connect the USB cable only when prompted by the wizard.<\/li>\n<\/ol>\n
The installer waits indefinitely for the printer to be connected<\/h3>\n
If the installation was canceled or the USB cable was disconnected on the connection waiting screen, Canon recommends starting the installation again. Simply reconnecting the cable may not resume the interrupted process.<\/p>\n
\n- Close the installation program.<\/li>\n
- Disconnect the USB cable from the computer.<\/li>\n
- Turn off the multifunction printer, wait approximately 10 seconds and turn it on again.<\/li>\n
- Restart the computer.<\/li>\n
- Connect the cable to another USB port directly on the computer. Do not use a hub or docking station.<\/li>\n
- If possible, test the installation with another working USB cable.<\/li>\n
- Disconnect the cable again and run MP Drivers 1.04 as an administrator.<\/li>\n
- Connect the multifunction printer only when prompted.<\/li>\n<\/ol>\n
Check whether Windows detects the USB device<\/h3>\n\n- Right-click the Start<\/strong> button and open Device Manager<\/strong>.<\/li>\n
- Expand the Printers<\/strong>, Print queues<\/strong>, Imaging devices<\/strong>, Cameras<\/strong> and Other devices<\/strong> sections.<\/li>\n
- Connect the powered-on multifunction printer via USB and watch for a new device to appear.<\/li>\n
- If the list does not change at all, try another USB port and cable. This indicates a lack of USB communication rather than an installer error.<\/li>\n
- If an unknown device with a yellow warning icon appears, right-click only that device, select Uninstall device<\/strong>, disconnect the cable and restart the computer.<\/li>\n
- Do not remove USB controllers or unknown devices unrelated to the MP237.<\/li>\n<\/ol>\n
\u201cDriver is unavailable\u201d message<\/h3>\n\n- Disconnect the USB cable.<\/li>\n
- Remove the non-working MP237 instance from Printers & scanners<\/strong>.<\/li>\n
- Remove the old Canon MP Drivers through Programs and Features<\/strong>.<\/li>\n
- Restart the computer.<\/li>\n
- Install MP Drivers 1.04 with the cable disconnected.<\/li>\n
- If the installer fails again, connect the multifunction printer and try adding it using Windows, as described in the next section.<\/li>\n<\/ol>\n
Windows 11 removes the driver or does not allow it to be installed<\/h3>\n
Check whether Windows protected print mode<\/strong> is enabled. In this mode, Windows 11 removes third-party printer drivers and allows only compatible devices to be used without a manufacturer-provided driver. The PIXMA MP237 requires the older Canon package and cannot switch to Mopria or IPP network printing.<\/p>\n\n- Open Start \u2192 Settings \u2192 Bluetooth & devices \u2192 Printers & scanners<\/strong>.<\/li>\n
- Scroll down to Printer Preferences<\/strong>.<\/li>\n
- Find Windows protected print mode<\/strong>.<\/li>\n
- If the mode is enabled, click Turn Off<\/strong> and confirm the action.<\/li>\n
- Restart the computer.<\/li>\n
- Reinstall MP Drivers 1.04 with the USB cable disconnected.<\/li>\n<\/ol>\n
Turning off this mode allows third-party drivers to be installed but removes an additional printing security restriction. If the setting is enabled by an organizational policy and the button is unavailable, only a system administrator can change it.<\/p>\n
The EXE file does not run in Windows in S mode<\/h3>\n
In S mode, only apps from Microsoft Store can be installed, so the standard Canon EXE installer will not run. First try adding the MP237 using the standard Windows tools. To use the complete MP Drivers package, you must switch out of S mode. This change is irreversible: after switching, you cannot return the computer to S mode. If the computer belongs to an organization or educational institution, do not change the mode without the administrator’s permission.<\/p>\n
Installing the MP237 using Windows<\/h2>\n
This method is used as a fallback if the Canon program does not start or does not detect the multifunction printer. Windows may install a basic printer driver through Windows Update, but IJ Scan Utility and advanced Canon settings may be unavailable. Microsoft also recommends automatic device installation and Windows Update to obtain available drivers.<\/p>\n
Windows 11<\/h3>\n\n- Turn on the multifunction printer and connect it directly to the computer via USB.<\/li>\n
- Open Start \u2192 Settings \u2192 Bluetooth & devices \u2192 Printers & scanners<\/strong>.<\/li>\n
- Click Add device<\/strong>.<\/li>\n
- Wait several minutes while Windows searches for the printer and an available driver.<\/li>\n
- If the Canon MP237 or Canon MP230 series appears in the list, click Add device<\/strong> next to its name.<\/li>\n
- After installation, open Settings \u2192 Windows Update \u2192 Advanced options \u2192 Optional updates<\/strong>.<\/li>\n
- Open the driver updates section. If a Canon driver is offered, select it and click Download & install<\/strong>.<\/li>\n
- Restart the computer and print a test page.<\/li>\n<\/ol>\n
Windows 10<\/h3>\n\n- Turn on the MP237 and connect it directly to the computer via USB.<\/li>\n
- Open Start \u2192 Settings \u2192 Devices \u2192 Printers & scanners<\/strong>.<\/li>\n
- Click Add a printer or scanner<\/strong>.<\/li>\n
- Wait for Windows to detect the device.<\/li>\n
- Select the Canon MP237 or Canon MP230 series and click Add device<\/strong>.<\/li>\n
- Then open Start \u2192 Settings \u2192 Update & Security \u2192 Windows Update<\/strong>.<\/li>\n
- Click Check for updates<\/strong>.<\/li>\n
- If the View optional updates<\/strong> link appears, open it and install the available Canon driver.<\/li>\n
- Restart the computer and test printing.<\/li>\n<\/ol>\n
Completely removing the old driver package<\/h2>\n
Use this method if removing the printer normally did not help, the installer reports that another version is present or the non-working MP237 queue reappears after every restart.<\/p>\n
\n- Disconnect the multifunction printer’s USB cable.<\/li>\n
- Remove all non-working Canon MP230 series Printer instances from Printers & scanners<\/strong>.<\/li>\n
- Remove Canon MP Drivers through Control Panel \u2192 Programs \u2192 Programs and Features<\/strong>.<\/li>\n
- Press Win+R<\/strong>, enter
printui.exe \/s \/t2<\/code> and press Enter<\/strong>.<\/li>\n- On the Drivers<\/strong> tab, find the driver with Canon MP230 series Printer<\/strong> in its name.<\/li>\n
- Select only this driver and click Remove<\/strong>.<\/li>\n
- If Windows offers a choice, select Remove driver and driver package<\/strong>.<\/li>\n
- Do not remove drivers for other Canon printers or devices from other manufacturers.<\/li>\n
- Restart the computer.<\/li>\n
- Install MP Drivers 1.04 with the USB cable disconnected.<\/li>\n<\/ol>\n
If Windows reports that the driver is in use, close printing programs, remove jobs from the queue and restart the computer again. After restarting, repeat the removal without connecting the MP237.<\/p>\n
Printing works, but the scanner is not detected<\/h2>\n
Windows may install a basic printer driver automatically without installing the complete Canon scanner driver. The same problem may occur after an operating system update. Canon indicates that the scanner driver must be reinstalled in this situation.<\/p>\n
\n- Disconnect the multifunction printer’s USB cable.<\/li>\n
- Remove Canon MP Drivers and IJ Scan Utility through Programs and Features<\/strong>.<\/li>\n
- Restart the computer.<\/li>\n
- Run MP Drivers 1.04 as an administrator.<\/li>\n
- Connect the USB cable only when prompted by the program.<\/li>\n
- After installation, open IJ Scan Utility and test scanning from the computer.<\/li>\n<\/ol>\n
If the program cannot find the device, open Device Manager<\/strong> and check the Imaging devices<\/strong> and Cameras<\/strong> sections. The Canon device should not be displayed with a yellow warning icon.<\/p>\nThe scan button on the multifunction printer may not work immediately after a Windows update even if scanning from the computer is available. First test operation through IJ Scan Utility, and then reinstall the complete package.<\/p>\n