{"id":78668,"date":"2026-08-07T16:36:48","date_gmt":"2026-08-07T13:36:48","guid":{"rendered":"https:\/\/drivernew.com\/?p=78668"},"modified":"2026-08-07T16:36:48","modified_gmt":"2026-08-07T13:36:48","slug":"oki-mc332-mc362-and-mc562-cannot-scan-to-a-windows-network-folder-smb-cifs-setup-and-error-fixes","status":"publish","type":"post","link":"https:\/\/drivernew.com\/?p=78668","title":{"rendered":"OKI MC332, MC362 and MC562 Cannot Scan to a Windows Network Folder: SMB\/CIFS Setup and Error Fixes"},"content":{"rendered":"

If the OKI MC332, MC362 or MC562 does not save scans to a Windows network folder, reinstalling the scanner driver usually does not help. When using the Scan to Shared Folder<\/strong> function, the MFP connects to the computer over the network by itself. This operation requires the correct shared folder address, a separate Windows account with a password, write permission and access to the SMB port.<\/p>\n

Below is a complete setup procedure from scratch, as well as separate solutions for the messages Server Login failed<\/strong>, File writing failed<\/strong>, Please check DNS settings<\/strong>, Please check the shared name<\/strong>, and for transmission errors without a clear explanation. The wording of a message may differ depending on the interface language and firmware version.<\/p>\n

\n

The main difference<\/strong><\/p>\n

The TWAIN\/WIA driver and ActKey utility are required for scanning through an application on the computer. They are not required for saving directly to a shared folder. If the MFP sees the profile, starts scanning and then reports a connection or writing error, check the SMB path, credentials and Windows permissions.<\/p>\n<\/div>\n

Models This Guide Applies To<\/h2>\n

The setup procedure applies to the following devices from the same series:<\/p>\n

    \n
  • OKI MC332dn;<\/li>\n
  • OKI MC342dn and MC342dw;<\/li>\n
  • OKI MC352dn;<\/li>\n
  • OKI MC362dn and MC362w;<\/li>\n
  • OKI MC562dn, MC562w and MC562dw;<\/li>\n
  • OKI ES3452 MFP;<\/li>\n
  • OKI ES5462 MFP and ES5462dw MFP;<\/li>\n
  • OKI MPS2731mc.<\/li>\n<\/ul>\n

    Menu item names may differ slightly on models with different control panels. On all of the listed variants, the shared folder profile uses the CIFS<\/strong> protocol, an address in the form \\\\computer\\shared_folder<\/code> and port 445<\/strong> by default.<\/p>\n

    How to Identify the Cause by the Symptom<\/h2>\n\n\n\n\n\n\n\n\n\n\n
    What Happens<\/th>\nWhat to Check First<\/th>\n<\/tr>\n<\/thead>\n
    Please check DNS settings<\/td>\nReplace the computer name in the folder address with its IPv4 address<\/td>\n<\/tr>\n
    Please check the shared name<\/td>\nCheck the share name itself, not the local path to the folder<\/td>\n<\/tr>\n
    Server Login failed<\/td>\nUser name, regular Windows password and local or domain account format<\/td>\n<\/tr>\n
    File writing failed<\/td>\nPermissions on the Sharing and Security tabs, free space and the ability to create a file<\/td>\n<\/tr>\n
    Transmission error or timeout<\/td>\nComputer availability, port 445, firewall and SMB compatibility<\/td>\n<\/tr>\n
    Works until the computer or router is restarted<\/td>\nChanged computer IP address, sleep mode or the network profile changing to Public network<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n
    \n

    Do not enable SMB 1.0\/CIFS based on a random guide from the Internet<\/strong><\/p>\n

    SMB1 is outdated and is not installed by default in Windows 11 and modern Windows 10 installations. Enabling it will not fix an incorrect password, wrong folder name or missing write permission. First perform the secure setup described below. If an MFP with current firmware genuinely cannot work with the requirements of modern Windows, use another supported scan delivery method described at the end of this article.<\/p>\n<\/div>\n

    What You Need Before Setup<\/h2>\n