{"id":78594,"date":"2026-07-22T18:32:05","date_gmt":"2026-07-22T15:32:05","guid":{"rendered":"https:\/\/drivernew.com\/?p=78594"},"modified":"2026-07-22T18:32:05","modified_gmt":"2026-07-22T15:32:05","slug":"the-canon-mg2500-installer-does-not-detect-the-multifunction-printer-or-freezes-at-the-usb-cable-connection-stage","status":"publish","type":"post","link":"https:\/\/drivernew.com\/?p=78594","title":{"rendered":"The Canon MG2500 Installer Does Not Detect the Multifunction Printer or Freezes at the USB Cable Connection Stage"},"content":{"rendered":"<p>When installing the Canon PIXMA MG2500 series driver, the program may stop at the <strong>\u201cConnect Cable\u201d<\/strong> window. The multifunction printer is turned on and connected to the computer, but the installer continues waiting for a connection, does not detect the device, or reports an error after a while.<\/p>\n<p>Sometimes Windows plays the USB connection sound, but the Canon installation window does not close automatically. In other cases, the computer does not respond to the multifunction printer connection at all.<\/p>\n<p>This guide applies to the following models:<\/p>\n<p><strong>Canon PIXMA MG2510, MG2520, MG2522, MG2525, MG2540, MG2540S, MG2541S, MG2550, MG2550S, MG2555, MG2560, MG2570, MG2570S, MG2577S, MG2580, MG2580S, and MG2590.<\/strong><\/p>\n<p>All the devices listed above belong to the Canon PIXMA MG2500 series family and connect to a computer using a USB cable.<\/p>\n<div style=\"background-color: #fffbf0; border-left: 5px solid #ff9800; padding: 20px; margin: 25px 0; border-radius: 4px; box-shadow: 0 1px 3px rgba(0,0,0,0.05);\">\n<p style=\"margin-top: 0;\"><strong>The main installation rule<\/strong><\/p>\n<p style=\"margin-bottom: 0;\">Do not connect the USB cable to the computer until the <strong>\u201cConnect Cable\u201d<\/strong> window appears. First, start the installer, click <strong>Next &gt;<\/strong>, accept the license agreement, and connect the multifunction printer to the computer only when prompted by the program.<\/p>\n<\/div>\n<h2>Why the Canon installer does not detect the multifunction printer<\/h2>\n<p>The most common causes are:<\/p>\n<ul>\n<li>the USB cable was connected before the installation program was started;<\/li>\n<li>Windows automatically installed an unsuitable or incomplete driver;<\/li>\n<li>the USB cable is faulty;<\/li>\n<li>the multifunction printer is connected through a USB hub, docking station, or extension cable;<\/li>\n<li>the selected USB port on the computer is not working;<\/li>\n<li>the multifunction printer is turned off or is in an error state;<\/li>\n<li>components from a previous unsuccessful installation remain in Windows;<\/li>\n<li>several copies of Canon MG2500 series are installed on the computer;<\/li>\n<li>the installation file for another Canon series was downloaded;<\/li>\n<li>the driver is being installed on a computer with an ARM processor, which may not be compatible with the standard Canon package.<\/li>\n<\/ul>\n<h2>Before you begin: check the installation file<\/h2>\n<p>You should use the <strong>Canon MG2500 series MP Drivers<\/strong> package for the installation.<\/p>\n<ol>\n<li>Open the official Canon page:<br \/>\n<a href=\"https:\/\/asia.canon\/en\/support\/0100533327\" target=\"_blank\" rel=\"noopener\">Download Canon MG2500 series MP Drivers<\/a><\/li>\n<li>Click the red <strong>Download<\/strong> button.<\/li>\n<li>Wait until the download is complete.<\/li>\n<li>Check the filename. It should begin with:<\/li>\n<\/ol>\n<pre style=\"background: #f4f4f4; border: 1px solid #ddd; padding: 12px; white-space: pre-wrap; overflow-x: auto;\">mp68-win-mg2500-<\/pre>\n<div style=\"background-color: #f4f7fa; border-left: 5px solid #325c92; padding: 20px; margin: 25px 0; border-radius: 4px; box-shadow: 0 1px 3px rgba(0,0,0,0.05);\">\n<p style=\"margin-top: 0;\"><strong>Why the MG2570S model is shown on the download page<\/strong><\/p>\n<p>Canon uses a regional support page, so the MG2570S model is shown in its title. This is one of the models in the MG2500 series family.<\/p>\n<p style=\"margin-bottom: 0;\">After downloading, make sure that the installation filename begins with <code>mp68-win-mg2500-<\/code>. Do not use a file whose name contains <code>mg2400<\/code> or another series.<\/p>\n<\/div>\n<p>The installation file supports multiple languages. The program usually selects the language installed in Windows automatically. If necessary, you can change the language using the <strong>Language<\/strong> button in the first installer window.<\/p>\n<h2>Method 1. Repeat the installation in the correct sequence<\/h2>\n<p>First, completely stop the current installation and repeat the connection process in the correct order.<\/p>\n<h3>Step 1. Close the installation program<\/h3>\n<ol>\n<li>If the <strong>\u201cConnect Cable\u201d<\/strong> window is open on the screen, click <strong>Cancel<\/strong>.<\/li>\n<li>If a cancellation confirmation appears, confirm that you want to close the program.<\/li>\n<li>Wait until all Canon installer windows close.<\/li>\n<\/ol>\n<h3>Step 2. Disconnect the multifunction printer<\/h3>\n<ol>\n<li>Turn off the multifunction printer using the power button.<\/li>\n<li>Disconnect the USB cable from the computer.<\/li>\n<li>Leave the power cable connected to the electrical outlet.<\/li>\n<li>Wait approximately 20 seconds.<\/li>\n<\/ol>\n<h3>Step 3. Restart the computer<\/h3>\n<ol>\n<li>Click the <strong>Start<\/strong> button.<\/li>\n<li>Click the power button in the Start menu.<\/li>\n<li>Select <strong>Restart<\/strong>.<\/li>\n<li>Wait until Windows has fully loaded.<\/li>\n<\/ol>\n<h3>Step 4. Run the installation file again<\/h3>\n<ol>\n<li>Do not connect the USB cable.<\/li>\n<li>Press <strong>Windows + E<\/strong>.<\/li>\n<li>Open the <strong>Downloads<\/strong> folder.<\/li>\n<li>Find the file whose name begins with <code>mp68-win-mg2500-<\/code>.<\/li>\n<li>Right-click the file.<\/li>\n<li>Select <strong>Run as administrator<\/strong>.<\/li>\n<li>If a User Account Control window appears, click <strong>Yes<\/strong>.<\/li>\n<\/ol>\n<h3>Step 5. Complete the initial installation stages<\/h3>\n<ol>\n<li>In the <strong>\u201cWelcome\u201d<\/strong> window, click <strong>Next &gt;<\/strong>.<\/li>\n<li>If the installer opens in the wrong language, click <strong>Language<\/strong> and select the appropriate option.<\/li>\n<li>In the <strong>\u201cLicense Agreement\u201d<\/strong> window, click <strong>Yes<\/strong>.<\/li>\n<li>Wait for the <strong>\u201cConnect Cable\u201d<\/strong> window to appear.<\/li>\n<\/ol>\n<h3>Step 6. Connect the multifunction printer only when prompted<\/h3>\n<p>When the <strong>\u201cConnect Cable\u201d<\/strong> window appears, complete the following steps:<\/p>\n<ol>\n<li>Connect the almost square USB cable connector to the port on the back of the multifunction printer.<\/li>\n<li>Connect the flat cable connector directly to a USB port on the computer.<\/li>\n<li>Turn on the multifunction printer using the power button.<\/li>\n<li>Make sure that the power indicator lights up.<\/li>\n<li>Wait several minutes.<\/li>\n<\/ol>\n<p>When the device is detected, the <strong>\u201cConnect Cable\u201d<\/strong> window will close automatically. You do not need to click an additional button to continue.<\/p>\n<div style=\"background-color: #fffbf0; border-left: 5px solid #ff9800; padding: 20px; margin: 25px 0; border-radius: 4px; box-shadow: 0 1px 3px rgba(0,0,0,0.05);\">\n<p style=\"margin-top: 0;\"><strong>Allow the program time to detect the device<\/strong><\/p>\n<p style=\"margin-bottom: 0;\">Detecting the multifunction printer may take several minutes. Do not click <strong>Cancel<\/strong>, turn off the device, or disconnect the cable immediately after connecting it.<\/p>\n<\/div>\n<p>If the window does not close, proceed to the next method.<\/p>\n<h2>Method 2. Check the USB cable and computer port<\/h2>\n<p>If the computer does not respond to the multifunction printer connection at all, the most likely cause is a problem with the cable, USB port, or device power supply.<\/p>\n<h3>Step 1. Check the cable type<\/h3>\n<p>The Canon MG2500 series requires a printer USB cable:<\/p>\n<ul>\n<li>the flat USB connector connects to the computer;<\/li>\n<li>the almost square USB Type-B connector connects to the multifunction printer.<\/li>\n<\/ul>\n<h3>Step 2. Connect the cable directly<\/h3>\n<ol>\n<li>Disconnect the cable from any USB hub, monitor, keyboard, or docking station.<\/li>\n<li>Connect it directly to a USB port on the computer.<\/li>\n<li>If you are using a desktop computer, try a port on the back of the computer case.<\/li>\n<li>If the computer has a standard USB 2.0 port, try using it.<\/li>\n<\/ol>\n<h3>Step 3. Try another USB port<\/h3>\n<ol>\n<li>Leave the <strong>\u201cConnect Cable\u201d<\/strong> window open.<\/li>\n<li>Turn off the multifunction printer.<\/li>\n<li>Disconnect the cable from the computer.<\/li>\n<li>Wait 10 seconds.<\/li>\n<li>Connect the cable to another USB port.<\/li>\n<li>Turn the multifunction printer on again.<\/li>\n<li>Wait several minutes.<\/li>\n<\/ol>\n<h3>Step 4. Try another cable<\/h3>\n<p>If another working printer USB cable is available, replace the cable and repeat the connection.<\/p>\n<p>A cable may be damaged even if it looks undamaged. Problems are especially common with long, sharply bent, or old cables.<\/p>\n<h3>Step 5. Check the multifunction printer\u2019s power<\/h3>\n<ol>\n<li>Make sure that the power indicator is lit.<\/li>\n<li>If the indicator is not lit, check the power cable and electrical outlet.<\/li>\n<li>If the error indicator is flashing, resolve the error before continuing the installation.<\/li>\n<li>Check that the cartridges are installed correctly.<\/li>\n<li>Make sure that the multifunction printer\u2019s covers are closed.<\/li>\n<\/ol>\n<p>If Windows does not play a sound when the device is connected to any USB port and nothing changes in Device Manager, the problem is most likely related to the cable, the multifunction printer\u2019s USB port, or the device itself.<\/p>\n<h2>Method 3. Remove the printer automatically added by Windows<\/h2>\n<p>If the USB cable was connected beforehand, Windows may have added the multifunction printer before the official Canon package was installed. This entry can sometimes prevent the installer from detecting the device correctly.<\/p>\n<h3>Windows 11<\/h3>\n<ol>\n<li>Disconnect the multifunction printer\u2019s USB cable from the computer.<\/li>\n<li>Click the <strong>Start<\/strong> button.<\/li>\n<li>Open <strong>Settings<\/strong>.<\/li>\n<li>Go to <strong>Bluetooth &amp; devices<\/strong>.<\/li>\n<li>Open <strong>Printers &amp; scanners<\/strong>.<\/li>\n<li>Find <strong>Canon MG2500 series<\/strong>, <strong>Canon MG2500 series Printer<\/strong>, or an unknown USB printer.<\/li>\n<li>Click the device you found.<\/li>\n<li>Click <strong>Remove<\/strong>.<\/li>\n<li>Confirm the removal.<\/li>\n<\/ol>\n<h3>Windows 10<\/h3>\n<ol>\n<li>Disconnect the multifunction printer\u2019s USB cable from the computer.<\/li>\n<li>Click the <strong>Start<\/strong> button.<\/li>\n<li>Open <strong>Settings<\/strong>.<\/li>\n<li>Go to <strong>Devices<\/strong>.<\/li>\n<li>Open <strong>Printers &amp; scanners<\/strong>.<\/li>\n<li>Select <strong>Canon MG2500 series<\/strong> or an unknown USB printer.<\/li>\n<li>Click <strong>Remove device<\/strong>.<\/li>\n<li>Confirm the removal.<\/li>\n<\/ol>\n<p>After removing the device, restart the computer and repeat the installation. Connect the USB cable only when the <strong>\u201cConnect Cable\u201d<\/strong> window appears.<\/p>\n<h2>Method 4. Remove the malfunctioning device in Device Manager<\/h2>\n<p>If the printer is not listed under \u201cPrinters &amp; scanners,\u201d but Windows plays a connection sound, check Device Manager.<\/p>\n<div style=\"background-color: #fffbf0; border-left: 5px solid #ff9800; padding: 20px; margin: 25px 0; border-radius: 4px; box-shadow: 0 1px 3px rgba(0,0,0,0.05);\">\n<p style=\"margin-top: 0;\"><strong>Disconnect other USB printers before removing the device<\/strong><\/p>\n<p style=\"margin-bottom: 0;\">If other printers or scanners are connected to the computer, temporarily disconnect them. This will help prevent you from removing a device that is not related to the Canon MG2500 series.<\/p>\n<\/div>\n<h3>Step 1. Open Device Manager<\/h3>\n<ol>\n<li>Right-click the <strong>Start<\/strong> button.<\/li>\n<li>Select <strong>Device Manager<\/strong>.<\/li>\n<li>If a User Account Control prompt appears, click <strong>Yes<\/strong>.<\/li>\n<\/ol>\n<h3>Step 2. Find the Canon device<\/h3>\n<p>Check the following sections:<\/p>\n<ul>\n<li><strong>Print queues<\/strong>;<\/li>\n<li><strong>Printers<\/strong>;<\/li>\n<li><strong>Imaging devices<\/strong>;<\/li>\n<li><strong>Other devices<\/strong>;<\/li>\n<li><strong>Universal Serial Bus controllers<\/strong>.<\/li>\n<\/ul>\n<p>The malfunctioning device may be named:<\/p>\n<ul>\n<li>Canon MG2500 series;<\/li>\n<li>Canon MG2500 series Printer;<\/li>\n<li>USB Printing Support;<\/li>\n<li>Unknown USB Device;<\/li>\n<li>Unknown Device.<\/li>\n<\/ul>\n<p>A yellow exclamation mark may be displayed next to it.<\/p>\n<h3>Step 3. Identify the device by connecting the cable<\/h3>\n<p>If it is unclear which entry belongs to the multifunction printer:<\/p>\n<ol>\n<li>Leave Device Manager open.<\/li>\n<li>Disconnect the Canon USB cable from the computer.<\/li>\n<li>See which entry disappears.<\/li>\n<li>Reconnect the cable.<\/li>\n<li>See which entry appears.<\/li>\n<\/ol>\n<p>This entry belongs to the connected multifunction printer.<\/p>\n<h3>Step 4. Remove the malfunctioning entry<\/h3>\n<ol>\n<li>Right-click the device.<\/li>\n<li>Select <strong>Uninstall device<\/strong>.<\/li>\n<li>If a checkbox for removing the driver appears, select it.<\/li>\n<li>Click <strong>Uninstall<\/strong>.<\/li>\n<li>Disconnect the USB cable from the computer.<\/li>\n<li>Close Device Manager.<\/li>\n<li>Restart the computer.<\/li>\n<\/ol>\n<p>After restarting, run the Canon installer again and connect the cable only when the appropriate window appears.<\/p>\n<h2>Method 5. Completely remove the old MP Drivers<\/h2>\n<p>If the driver was previously installed or the installation failed several times, remove the old Canon package before reinstalling it.<\/p>\n<h3>Windows 11<\/h3>\n<ol>\n<li>Disconnect the multifunction printer\u2019s USB cable.<\/li>\n<li>Click the <strong>Start<\/strong> button.<\/li>\n<li>Open <strong>Settings<\/strong>.<\/li>\n<li>Go to <strong>Apps<\/strong>.<\/li>\n<li>Open <strong>Installed apps<\/strong>.<\/li>\n<li>Enter <strong>Canon<\/strong> in the search box.<\/li>\n<li>Find <strong>Canon MG2500 series MP Drivers<\/strong>.<\/li>\n<li>Click the three-dot button next to the name.<\/li>\n<li>Select <strong>Uninstall<\/strong>.<\/li>\n<li>Follow the uninstaller instructions.<\/li>\n<\/ol>\n<h3>Windows 10<\/h3>\n<ol>\n<li>Disconnect the multifunction printer\u2019s USB cable.<\/li>\n<li>Click the <strong>Start<\/strong> button.<\/li>\n<li>Open <strong>Settings<\/strong>.<\/li>\n<li>Go to <strong>Apps<\/strong>.<\/li>\n<li>Open <strong>Apps &amp; features<\/strong>.<\/li>\n<li>Enter <strong>Canon<\/strong> in the search box.<\/li>\n<li>Select <strong>Canon MG2500 series MP Drivers<\/strong>.<\/li>\n<li>Click <strong>Uninstall<\/strong>.<\/li>\n<li>Confirm the removal.<\/li>\n<\/ol>\n<p>If the list contains several identical Canon MG2500 series MP Drivers packages, remove them one at a time.<\/p>\n<p>After removal:<\/p>\n<ol>\n<li>Restart the computer.<\/li>\n<li>Do not connect the USB cable.<\/li>\n<li>Run the installation file as an administrator.<\/li>\n<li>Wait for the <strong>\u201cConnect Cable\u201d<\/strong> window.<\/li>\n<li>Connect the multifunction printer and turn it on.<\/li>\n<\/ol>\n<h2>Method 6. Remove the old driver package from the printing system<\/h2>\n<p>Use this method if removing MP Drivers normally did not help and the installer still does not detect the device.<\/p>\n<div style=\"background-color: #fffbf0; border-left: 5px solid #ff9800; padding: 20px; margin: 25px 0; border-radius: 4px; box-shadow: 0 1px 3px rgba(0,0,0,0.05);\">\n<p style=\"margin-top: 0;\"><strong>Remove only the Canon MG2500 series driver<\/strong><\/p>\n<p style=\"margin-bottom: 0;\">Do not remove drivers for other printers that you still use.<\/p>\n<\/div>\n<ol>\n<li>Disconnect the Canon USB cable from the computer.<\/li>\n<li>Press <strong>Windows + R<\/strong>.<\/li>\n<li>Enter the following command:<\/li>\n<\/ol>\n<pre style=\"background: #f4f4f4; border: 1px solid #ddd; padding: 12px; white-space: pre-wrap; overflow-x: auto;\">printui \/s \/t2<\/pre>\n<ol start=\"4\">\n<li>Click <strong>OK<\/strong>.<\/li>\n<li>The <strong>\u201cPrint Server Properties\u201d<\/strong> window will open on the <strong>Drivers<\/strong> tab.<\/li>\n<li>Find the driver named <strong>Canon MG2500 series<\/strong>.<\/li>\n<li>Select it.<\/li>\n<li>Click <strong>Remove<\/strong>.<\/li>\n<li>Select the option to remove the driver and driver package if it is offered.<\/li>\n<li>Click <strong>OK<\/strong>.<\/li>\n<li>Close the Print Server Properties window.<\/li>\n<li>Restart the computer.<\/li>\n<\/ol>\n<p>If Windows reports that the driver is in use, first remove all Canon MG2500 series printers from <strong>Printers &amp; scanners<\/strong>, restart the computer, and repeat the removal.<\/p>\n<h2>Method 7. Check whether Windows detects the USB connection<\/h2>\n<p>This check helps determine whether the problem is in the installation program or the physical connection.<\/p>\n<ol>\n<li>Close the Canon installer.<\/li>\n<li>Open <strong>Device Manager<\/strong>.<\/li>\n<li>Turn off the multifunction printer.<\/li>\n<li>Disconnect the USB cable.<\/li>\n<li>Reconnect the cable.<\/li>\n<li>Turn on the multifunction printer.<\/li>\n<li>Watch the device list.<\/li>\n<\/ol>\n<h3>If a new device appears in the list<\/h3>\n<p>The USB cable and port are probably working. The problem may be related to an old or incorrectly installed driver. Follow the methods described above to remove the device and old MP Drivers.<\/p>\n<h3>If a device with a yellow exclamation mark appears<\/h3>\n<p>Right-click it, select <strong>Uninstall device<\/strong>, disconnect the cable, restart the computer, and reinstall MP Drivers.<\/p>\n<h3>If the list does not change at all<\/h3>\n<p>Windows is not receiving a signal from the multifunction printer. Check:<\/p>\n<ul>\n<li>another USB port;<\/li>\n<li>another printer cable;<\/li>\n<li>a connection without an adapter or hub;<\/li>\n<li>whether the multifunction printer works on another computer.<\/li>\n<\/ul>\n<p>If the device is not detected on another computer either, the multifunction printer\u2019s USB port may be faulty.<\/p>\n<h2>If you are using a USB-C adapter<\/h2>\n<p>Modern laptops may not have a standard USB-A port. In this case, the multifunction printer is connected through a USB-C adapter.<\/p>\n<p>If the installer does not detect the device:<\/p>\n<ol>\n<li>Disconnect the adapter from the laptop.<\/li>\n<li>Connect it to another USB-C port.<\/li>\n<li>Do not use a complex docking station with many connected devices.<\/li>\n<li>Try a simple USB-C\u2013to\u2013USB-A adapter.<\/li>\n<li>If possible, test the cable and multifunction printer on a computer with a standard USB port.<\/li>\n<\/ol>\n<p>Some adapters support charging only or work unreliably with older USB printers.<\/p>\n<h2>If the multifunction printer connects and then immediately disappears<\/h2>\n<p>If Windows repeatedly plays USB connection and disconnection sounds:<\/p>\n<ol>\n<li>Turn off the multifunction printer.<\/li>\n<li>Disconnect the USB cable.<\/li>\n<li>Connect the cable to another port.<\/li>\n<li>Try another cable.<\/li>\n<li>Do not use an extension cable.<\/li>\n<li>Check whether the connector on the back of the multifunction printer is loose.<\/li>\n<\/ol>\n<p>Repeated connection and disconnection usually indicates a problem with the cable, port, or connector contact rather than an installation program error.<\/p>\n<h2>Important information for laptops with ARM processors<\/h2>\n<div style=\"background-color: #fffbf0; border-left: 5px solid #ff9800; padding: 20px; margin: 25px 0; border-radius: 4px; box-shadow: 0 1px 3px rgba(0,0,0,0.05);\">\n<p style=\"margin-top: 0;\"><strong>The standard driver may not install on Windows 11 ARM<\/strong><\/p>\n<p>The Canon MG2500 series MP Drivers package is designed for standard computers with Intel and AMD processors. The standard package does not include a separate ARM64 driver.<\/p>\n<p style=\"margin-bottom: 0;\">On a laptop with a Qualcomm Snapdragon X Elite, Snapdragon X Plus, or Microsoft SQ processor, the installer may continue waiting for the multifunction printer to be connected even if the USB cable is working properly.<\/p>\n<\/div>\n<p>You can check the system type as follows:<\/p>\n<ol>\n<li>Right-click the <strong>Start<\/strong> button.<\/li>\n<li>Select <strong>System<\/strong>.<\/li>\n<li>Find the <strong>System type<\/strong> line.<\/li>\n<\/ol>\n<p>If the line shows <strong>ARM-based processor<\/strong> or <strong>ARM64<\/strong>, the problem may be related to the absence of a compatible driver.<\/p>\n<h2>How to interpret the check results<\/h2>\n<table style=\"width: 100%; border-collapse: collapse;\">\n<tbody>\n<tr>\n<td style=\"border: 1px solid #ddd; padding: 10px;\"><strong>What happens<\/strong><\/td>\n<td style=\"border: 1px solid #ddd; padding: 10px;\"><strong>Most likely cause<\/strong><\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #ddd; padding: 10px;\">The computer does not respond to the connection at all<\/td>\n<td style=\"border: 1px solid #ddd; padding: 10px;\">The cable, USB port, power supply, or multifunction printer connector<\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #ddd; padding: 10px;\">Windows plays a sound, but the installer continues waiting<\/td>\n<td style=\"border: 1px solid #ddd; padding: 10px;\">An old device or incorrect driver in Windows<\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #ddd; padding: 10px;\">A yellow warning icon appears in Device Manager<\/td>\n<td style=\"border: 1px solid #ddd; padding: 10px;\">The driver is installed incorrectly or is damaged<\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #ddd; padding: 10px;\">The device connects and immediately disappears<\/td>\n<td style=\"border: 1px solid #ddd; padding: 10px;\">An unstable cable, port, or adapter<\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #ddd; padding: 10px;\">The multifunction printer is detected on another computer<\/td>\n<td style=\"border: 1px solid #ddd; padding: 10px;\">A problem with Windows, the driver, or the first computer\u2019s USB port<\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #ddd; padding: 10px;\">The multifunction printer is not detected on any computer<\/td>\n<td style=\"border: 1px solid #ddd; padding: 10px;\">The cable or the multifunction printer\u2019s USB port may be faulty<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2>Conclusion<\/h2>\n<p>If the Canon MG2500 series installer does not detect the multifunction printer, first cancel the installation, disconnect the USB cable, and restart the computer. Then run the MP Drivers package as an administrator and connect the device only after the <strong>\u201cConnect Cable\u201d<\/strong> window appears.<\/p>\n<p>If this does not help, try another USB port and cable, remove the printer automatically added by Windows, clear the malfunctioning entry in Device Manager, and remove the old Canon MG2500 series MP Drivers.<\/p>\n<p>If Windows does not respond to the multifunction printer connection at all, test the device with another cable and on another computer. This will help distinguish a driver problem from a USB connection fault.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>When installing the Canon PIXMA MG2500 series driver, the program may stop at the \u201cConnect Cable\u201d window. The multifunction printer is turned on and connected to the computer, but the installer continues waiting for a connection, does not detect the&hellip;<\/p>\n<p class=\"more-link-p\"><a class=\"more-link\" href=\"https:\/\/drivernew.com\/?p=78594\">Read more &rarr;<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"categories":[27],"tags":[],"class_list":["post-78594","post","type-post","status-publish","format-standard","hentry","category-canon"],"modified_by":"DriverNew","_links":{"self":[{"href":"https:\/\/drivernew.com\/index.php?rest_route=\/wp\/v2\/posts\/78594","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/drivernew.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/drivernew.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/drivernew.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/drivernew.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=78594"}],"version-history":[{"count":1,"href":"https:\/\/drivernew.com\/index.php?rest_route=\/wp\/v2\/posts\/78594\/revisions"}],"predecessor-version":[{"id":78595,"href":"https:\/\/drivernew.com\/index.php?rest_route=\/wp\/v2\/posts\/78594\/revisions\/78595"}],"wp:attachment":[{"href":"https:\/\/drivernew.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=78594"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/drivernew.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=78594"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/drivernew.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=78594"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}