{"id":78529,"date":"2026-07-18T08:47:13","date_gmt":"2026-07-18T05:47:13","guid":{"rendered":"https:\/\/drivernew.com\/?p=78529"},"modified":"2026-07-18T08:47:13","modified_gmt":"2026-07-18T05:47:13","slug":"canon-ts9500-series-driver-will-not-install-errors-0001-and-0002-in-windows-11-and-windows-10","status":"publish","type":"post","link":"https:\/\/drivernew.com\/?p=78529","title":{"rendered":"Canon TS9500 Series Driver Will Not Install: Errors 0001 and 0002 in Windows 11 and Windows 10"},"content":{"rendered":"<p>When installing the Canon TS9500 Series driver, the installer may stop, close, or display error <strong>0001<\/strong> or <strong>0002<\/strong>. The error may appear while files are being copied or software components are being registered.<\/p>\n<p>This guide applies to the following models:<\/p>\n<ul>\n<li>Canon PIXMA TS9540;<\/li>\n<li>Canon PIXMA TS9540A;<\/li>\n<li>Canon PIXMA TS9541C;<\/li>\n<li>Canon PIXMA TS9550;<\/li>\n<li>Canon PIXMA TS9550A;<\/li>\n<li>Canon PIXMA TS9551C;<\/li>\n<li>Canon PIXMA TS9551CA.<\/li>\n<\/ul>\n<p>All the models listed above belong to the Canon TS9500 series and use the same <strong>MP Drivers Ver. 1.06<\/strong> package. Therefore, the methods described below apply to the entire series.<\/p>\n<div style=\"background-color: #fffbf0; border-left: 5px solid #ff9800; padding: 20px; margin: 25px 0; border-radius: 4px; box-shadow: 0 1px 3px rgba(0,0,0,0.05);\">\n<p style=\"margin-top: 0;\"><strong>Important information for a USB connection<\/strong><\/p>\n<p style=\"margin-bottom: 0;\">Before reinstalling the driver, disconnect the printer\u2019s USB cable from the computer. Do not reconnect the cable until the Canon installer asks you to do so.<\/p>\n<\/div>\n<h2>Why Error 0001 or 0002 Appears<\/h2>\n<p>The most common causes are:<\/p>\n<ul>\n<li>a previous driver installation did not complete correctly;<\/li>\n<li>damaged components from an old driver remain in Windows;<\/li>\n<li>the printer was connected via USB before the installer requested it;<\/li>\n<li>the installer was started without administrator privileges;<\/li>\n<li>antivirus software or the firewall is blocking Canon installation files;<\/li>\n<li>the Windows printing service is not working correctly;<\/li>\n<li>Windows system files are damaged;<\/li>\n<li>an old or incompletely downloaded installation file is being used.<\/li>\n<\/ul>\n<p>There is no need to reinstall Windows immediately. First, follow the methods below in order.<\/p>\n<h2>Method 1: Restart the Computer and Repeat the Installation<\/h2>\n<p>Start with the simplest method.<\/p>\n<ol>\n<li>Close the Canon installer.<\/li>\n<li>If the printer is connected via USB, disconnect the USB cable from the computer.<\/li>\n<li>Turn off the printer using the power button.<\/li>\n<li>Restart the computer.<\/li>\n<li>After restarting, do not connect the USB cable.<\/li>\n<li>Open the <strong>Downloads<\/strong> folder.<\/li>\n<li>Right-click the following file:\n<pre style=\"background: #f4f4f4; border: 1px solid #ddd; padding: 12px; white-space: pre-wrap; overflow-x: auto;\">md__-win-ts9500-1_06-ea34_2.exe<\/pre>\n<\/li>\n<li>Select <strong>Run as administrator<\/strong>. In Windows 11, you may first need to click <strong>Show more options<\/strong>.<\/li>\n<li>If the <strong>User Account Control<\/strong> window appears, click <strong>Yes<\/strong>.<\/li>\n<li>Follow the instructions displayed by the installer.<\/li>\n<\/ol>\n<p>For a USB connection, turn on the printer and connect the cable only after the appropriate installer message appears.<\/p>\n<p>If the error appears again, completely remove the old driver.<\/p>\n<h2>Method 2: Completely Remove the Old MP Drivers<\/h2>\n<h3>Step 1: Disconnect the Printer<\/h3>\n<ol>\n<li>Close all Canon applications.<\/li>\n<li>Close all printing and scanning applications.<\/li>\n<li>Disconnect the USB cable from the computer.<\/li>\n<li>Turn off the printer.<\/li>\n<\/ol>\n<p>If the printer is connected via Wi-Fi or Ethernet, you do not need to turn off the router.<\/p>\n<h3>Step 2: Uninstall Canon TS9500 Series MP Drivers<\/h3>\n<ol>\n<li>Press <strong>Windows + R<\/strong> on the keyboard.<\/li>\n<li>Enter:\n<pre style=\"background: #f4f4f4; border: 1px solid #ddd; padding: 12px; white-space: pre-wrap; overflow-x: auto;\">appwiz.cpl<\/pre>\n<\/li>\n<li>Click <strong>OK<\/strong>.<\/li>\n<li>The <strong>Programs and Features<\/strong> window will open.<\/li>\n<li>Find <strong>Canon TS9500 series MP Drivers<\/strong> in the list.<\/li>\n<li>Select the program.<\/li>\n<li>Click <strong>Uninstall<\/strong> or <strong>Uninstall\/Change<\/strong>.<\/li>\n<li>If a model selection window appears, select <strong>Canon TS9500 series<\/strong>.<\/li>\n<li>Confirm the uninstallation.<\/li>\n<li>Wait for the process to finish.<\/li>\n<\/ol>\n<p>If Canon TS9500 series MP Drivers is not listed, proceed to the next step.<\/p>\n<h3>Step 3: Remove Duplicate Printer Entries<\/h3>\n<h4>Windows 11<\/h4>\n<ol>\n<li>Open the <strong>Start<\/strong> menu.<\/li>\n<li>Click <strong>Settings<\/strong>.<\/li>\n<li>Open <strong>Bluetooth &amp; devices<\/strong>.<\/li>\n<li>Click <strong>Printers &amp; scanners<\/strong>.<\/li>\n<li>Select <strong>Canon TS9500 series<\/strong>.<\/li>\n<li>Click <strong>Remove<\/strong>.<\/li>\n<li>Confirm that you want to remove the device.<\/li>\n<\/ol>\n<p>Also remove unnecessary copies with the following names:<\/p>\n<ul>\n<li>Canon TS9500 series Copy 1;<\/li>\n<li>Canon TS9500 series (Copy 1);<\/li>\n<li>Canon TS9500 series WS;<\/li>\n<li>Canon TS9500 series Network;<\/li>\n<li>an unknown Canon device with an installation error.<\/li>\n<\/ul>\n<h4>Windows 10<\/h4>\n<ol>\n<li>Open the <strong>Start<\/strong> menu.<\/li>\n<li>Click <strong>Settings<\/strong>.<\/li>\n<li>Open <strong>Devices<\/strong>.<\/li>\n<li>Select <strong>Printers &amp; scanners<\/strong>.<\/li>\n<li>Click <strong>Canon TS9500 series<\/strong>.<\/li>\n<li>Click <strong>Remove device<\/strong>.<\/li>\n<li>Confirm the removal.<\/li>\n<\/ol>\n<h3>Step 4: Remove the Driver Package from Windows<\/h3>\n<p>This step is especially important if the standard uninstallation did not help and error 0001 or 0002 appears again.<\/p>\n<ol>\n<li>Press <strong>Windows + R<\/strong>.<\/li>\n<li>Enter:\n<pre style=\"background: #f4f4f4; border: 1px solid #ddd; padding: 12px; white-space: pre-wrap; overflow-x: auto;\">printui \/s \/t2<\/pre>\n<\/li>\n<li>Click <strong>OK<\/strong>.<\/li>\n<li>The <strong>Print Server Properties<\/strong> window will open.<\/li>\n<li>Open the <strong>Drivers<\/strong> tab.<\/li>\n<li>Find the driver with <strong>Canon TS9500 series<\/strong> in its name.<\/li>\n<li>Select it.<\/li>\n<li>Click <strong>Remove<\/strong>.<\/li>\n<li>Select <strong>Remove driver and driver package<\/strong>.<\/li>\n<li>Click <strong>OK<\/strong>.<\/li>\n<li>Confirm the removal.<\/li>\n<\/ol>\n<p>Do not remove drivers for other Canon printers if they are used on this computer.<\/p>\n<h3>If Windows Reports That the Driver Is in Use<\/h3>\n<p>First, clear the print queue and restart the printing service.<\/p>\n<ol>\n<li>Press <strong>Windows + R<\/strong>.<\/li>\n<li>Enter:\n<pre style=\"background: #f4f4f4; border: 1px solid #ddd; padding: 12px; white-space: pre-wrap; overflow-x: auto;\">services.msc<\/pre>\n<\/li>\n<li>Click <strong>OK<\/strong>.<\/li>\n<li>Find the <strong>Print Spooler<\/strong> service.<\/li>\n<li>Right-click it.<\/li>\n<li>Select <strong>Stop<\/strong>.<\/li>\n<li>Do not close the <strong>Services<\/strong> window.<\/li>\n<li>Press <strong>Windows + R<\/strong> again.<\/li>\n<li>Enter:\n<pre style=\"background: #f4f4f4; border: 1px solid #ddd; padding: 12px; white-space: pre-wrap; overflow-x: auto;\">%WINDIR%\\System32\\spool\\PRINTERS<\/pre>\n<\/li>\n<li>Click <strong>OK<\/strong>.<\/li>\n<li>If Windows asks for permission to open the folder, click <strong>Continue<\/strong>.<\/li>\n<li>Delete the files inside the <strong>PRINTERS<\/strong> folder. Do not delete the PRINTERS folder itself.<\/li>\n<li>Return to the <strong>Services<\/strong> window.<\/li>\n<li>Right-click the <strong>Print Spooler<\/strong> service.<\/li>\n<li>Select <strong>Start<\/strong>.<\/li>\n<\/ol>\n<p>After that, open the <strong>Print Server Properties<\/strong> window again and repeat the removal of the Canon TS9500 series package.<\/p>\n<h3>Step 5: Restart the Computer<\/h3>\n<p>After removing the driver, restart the computer. Do not connect the USB cable until the new installation is complete.<\/p>\n<h2>Method 3: Download a New Installation File<\/h2>\n<p>Do not use an old copy of the installer if it may not have been downloaded completely.<\/p>\n<p><a href=\"https:\/\/gdlp01.c-wss.com\/gds\/6\/0100009646\/08\/md__-win-ts9500-1_06-ea34_2.exe\" target=\"_blank\" rel=\"noopener\"><strong>Download Canon TS9500 series MP Drivers Ver. 1.06<\/strong><\/a><\/p>\n<p>File name:<\/p>\n<pre style=\"background: #f4f4f4; border: 1px solid #ddd; padding: 12px; white-space: pre-wrap; overflow-x: auto;\">md__-win-ts9500-1_06-ea34_2.exe<\/pre>\n<p>After the download is complete, make sure that the file name ends with <strong>.exe<\/strong>. Do not run the file until it has finished downloading completely.<\/p>\n<h2>Method 4: Reinstall the Driver Correctly<\/h2>\n<h3>For a USB Connection<\/h3>\n<ol>\n<li>Make sure the USB cable is disconnected from the computer.<\/li>\n<li>Turn off the printer.<\/li>\n<li>Right-click the <strong>md__-win-ts9500-1_06-ea34_2.exe<\/strong> file.<\/li>\n<li>Select <strong>Run as administrator<\/strong>.<\/li>\n<li>In the <strong>User Account Control<\/strong> window, click <strong>Yes<\/strong>.<\/li>\n<li>Accept the license agreement.<\/li>\n<li>Select a USB connection if the installer asks you to choose a connection method.<\/li>\n<li>Wait for the message asking you to connect the printer.<\/li>\n<li>Connect the square USB Type-B plug to the port on the back of the printer.<\/li>\n<li>Connect the other end of the cable directly to a USB port on the computer.<\/li>\n<li>Do not use a USB hub or docking station.<\/li>\n<li>Turn on the printer.<\/li>\n<li>Wait for the installer to detect the device.<\/li>\n<li>When the installation is complete, click <strong>Complete<\/strong>.<\/li>\n<\/ol>\n<p>If the printer is not detected, try another USB port. It is best to use a port located directly on the computer.<\/p>\n<h3>For a Wi-Fi or Ethernet Connection<\/h3>\n<ol>\n<li>Turn on the printer.<\/li>\n<li>Make sure the printer is already connected to the router.<\/li>\n<li>Connect the computer to the same local network.<\/li>\n<li>Temporarily disable the VPN.<\/li>\n<li>Do not connect the USB cable.<\/li>\n<li>Run the installer as an administrator.<\/li>\n<li>Allow Canon applications to access the network if a firewall notification appears.<\/li>\n<li>Select the detected <strong>Canon TS9500 series<\/strong> printer.<\/li>\n<li>Continue the installation.<\/li>\n<\/ol>\n<p>If security software blocks the installer, temporarily pause its protection only for the duration of the installation. Be sure to enable the protection again after the installation is complete.<\/p>\n<h2>Method 5: Check Windows System Files<\/h2>\n<p>If errors 0001 and 0002 continue to appear after the driver has been completely removed, damaged Windows components may be the cause.<\/p>\n<h3>Step 1: Run the DISM Check<\/h3>\n<ol>\n<li>Right-click the <strong>Start<\/strong> button.<\/li>\n<li>Select <strong>Terminal (Admin)<\/strong> or <strong>Windows PowerShell (Admin)<\/strong>.<\/li>\n<li>In the <strong>User Account Control<\/strong> window, click <strong>Yes<\/strong>.<\/li>\n<li>Enter the following command:\n<pre style=\"background: #f4f4f4; border: 1px solid #ddd; padding: 12px; white-space: pre-wrap; overflow-x: auto;\">DISM \/Online \/Cleanup-Image \/RestoreHealth<\/pre>\n<\/li>\n<li>Press <strong>Enter<\/strong>.<\/li>\n<li>Wait for the check to finish.<\/li>\n<\/ol>\n<p>The process may remain at the same percentage for some time. Do not close the window or turn off the computer.<\/p>\n<h3>Step 2: Run SFC<\/h3>\n<p>After DISM finishes, enter the following command in the same window:<\/p>\n<pre style=\"background: #f4f4f4; border: 1px solid #ddd; padding: 12px; white-space: pre-wrap; overflow-x: auto;\">sfc \/scannow<\/pre>\n<ol>\n<li>Press <strong>Enter<\/strong>.<\/li>\n<li>Wait for the check to finish.<\/li>\n<li>Restart the computer.<\/li>\n<li>Run the Canon installer as an administrator again.<\/li>\n<\/ol>\n<h2>If the Error Appears While Connecting the Printer<\/h2>\n<p>If the files were copied successfully but the installer cannot detect the device, check the connection method.<\/p>\n<h3>USB Connection<\/h3>\n<ul>\n<li>connect the cable directly to the computer;<\/li>\n<li>do not use a USB hub;<\/li>\n<li>try another USB port;<\/li>\n<li>try another USB Type-B cable;<\/li>\n<li>make sure the printer is turned on and there are no errors on its display;<\/li>\n<li>do not connect the cable until the installer asks you to do so.<\/li>\n<\/ul>\n<h3>Network Connection<\/h3>\n<ul>\n<li>the computer and printer must be connected to the same network;<\/li>\n<li>do not use the router\u2019s guest network;<\/li>\n<li>temporarily disable the VPN;<\/li>\n<li>allow the Canon application through the firewall;<\/li>\n<li>restart the printer and router;<\/li>\n<li>search for the device again.<\/li>\n<\/ul>\n<h2>Checking the Printer After Installation<\/h2>\n<p>After a successful installation, test both printing and scanning.<\/p>\n<h3>Testing the Printer<\/h3>\n<ol>\n<li>Open <strong>Settings<\/strong>.<\/li>\n<li>Open <strong>Bluetooth &amp; devices<\/strong>.<\/li>\n<li>Select <strong>Printers &amp; scanners<\/strong>.<\/li>\n<li>Open <strong>Canon TS9500 series<\/strong>.<\/li>\n<li>Click <strong>Printer properties<\/strong>.<\/li>\n<li>Click <strong>Print Test Page<\/strong>.<\/li>\n<\/ol>\n<h3>Testing the Scanner<\/h3>\n<ol>\n<li>Open the <strong>Start<\/strong> menu.<\/li>\n<li>Enter <strong>IJ Scan Utility<\/strong>.<\/li>\n<li>Open the application found in the search results.<\/li>\n<li>Make sure that <strong>Canon TS9500 series<\/strong> is selected.<\/li>\n<li>Place a document on the scanner glass.<\/li>\n<li>Click <strong>Auto<\/strong> or <strong>Document<\/strong>.<\/li>\n<\/ol>\n<div style=\"background-color: #fffbf0; border-left: 5px solid #ff9800; padding: 20px; margin: 25px 0; border-radius: 4px; box-shadow: 0 1px 3px rgba(0,0,0,0.05);\">\n<p style=\"margin-top: 0;\"><strong>Laptops with Snapdragon Processors<\/strong><\/p>\n<p>The MP Drivers Ver. 1.06 package contains drivers for computers with Intel and AMD processors. This package does not include a separate ARM64 driver.<\/p>\n<p style=\"margin-bottom: 0;\">If the laptop is running Windows 11 ARM, the standard installer may not work. In this case, do not repeatedly uninstall and reinstall the package. Try adding the printer through Windows Settings or use network printing.<\/p>\n<\/div>\n<h2>If Nothing Helped<\/h2>\n<p>If errors 0001 or 0002 remain after the driver has been completely removed and the DISM and SFC checks have been completed, the problem may be within Windows itself.<\/p>\n<p>Before taking further action:<\/p>\n<ol>\n<li>Install all available Windows updates.<\/li>\n<li>Restart the computer.<\/li>\n<li>Create a new local account with administrator privileges.<\/li>\n<li>Sign in to the new account.<\/li>\n<li>Try installing MP Drivers again.<\/li>\n<\/ol>\n<p>If the installation also fails in the new account, Windows may need to be repaired while keeping personal files and installed applications. It is recommended that you back up important data before performing a repair.<\/p>\n<p>Do not manually delete Canon registry keys unless you are certain about what you are doing. Incorrectly deleting registry entries may prevent other printers and applications from working properly.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>When installing the Canon TS9500 Series driver, the installer may stop, close, or display error 0001 or 0002. The error may appear while files are being copied or software components are being registered. This guide applies to the following models:&hellip;<\/p>\n<p class=\"more-link-p\"><a class=\"more-link\" href=\"https:\/\/drivernew.com\/?p=78529\">Read more &rarr;<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"categories":[27],"tags":[],"class_list":["post-78529","post","type-post","status-publish","format-standard","hentry","category-canon"],"modified_by":"DriverNew","_links":{"self":[{"href":"https:\/\/drivernew.com\/index.php?rest_route=\/wp\/v2\/posts\/78529","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/drivernew.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/drivernew.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/drivernew.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/drivernew.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=78529"}],"version-history":[{"count":1,"href":"https:\/\/drivernew.com\/index.php?rest_route=\/wp\/v2\/posts\/78529\/revisions"}],"predecessor-version":[{"id":78530,"href":"https:\/\/drivernew.com\/index.php?rest_route=\/wp\/v2\/posts\/78529\/revisions\/78530"}],"wp:attachment":[{"href":"https:\/\/drivernew.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=78529"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/drivernew.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=78529"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/drivernew.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=78529"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}