{"id":78147,"date":"2026-06-10T17:41:04","date_gmt":"2026-06-10T14:41:04","guid":{"rendered":"https:\/\/drivernew.com\/?p=78147"},"modified":"2026-06-10T17:41:58","modified_gmt":"2026-06-10T14:41:58","slug":"why-a-canon-pixma-or-maxify-inkjet-printer-doesnt-work-on-an-arm-windows-11-laptop-and-how-to-fix-it","status":"publish","type":"post","link":"https:\/\/drivernew.com\/?p=78147","title":{"rendered":"Why a Canon PIXMA or MAXIFY Inkjet Printer Doesn’t Work on an ARM Windows 11 Laptop and How to Fix It"},"content":{"rendered":"

A new generation of thin and energy-efficient laptops runs on processors with ARM architecture (for example, the Qualcomm Snapdragon X Elite, Snapdragon X Plus, and similar chip families). These devices come with a special version of the operating system \u2014 Windows 11 ARM<\/strong>.<\/p>\n

Owners of these modern laptops often face the following issue: when trying to connect a Canon PIXMA<\/strong> or Canon MAXIFY<\/strong> inkjet printer or MFP, the official setup program throws an error, interrupts the process, or simply fails to see the device connected via USB.<\/p>\n

In this article, we will explain in simple terms the cause of this problem, show you how to check the processor type on your laptop, and provide step-by-step instructions on how to make your Canon hardware print and scan.<\/p>\n

\n

How to Check the Processor Type on Your Laptop<\/h2>\n

If you are not sure exactly which processor is installed in your computer, you can easily check it using standard Windows 11 tools in just a few seconds.<\/p>\n

    \n
  1. Right-click the Start<\/strong> button (the Windows logo) in the bottom corner of the screen.<\/li>\n
  2. In the system menu that appears, select System<\/strong>.<\/li>\n
  3. A window with your computer’s parameters will open. Locate the section named Device specifications<\/strong>.<\/li>\n
  4. Look at the System type<\/strong> line. If it says “64-bit operating system, ARM-based processor”<\/em>, it means your laptop belongs to the new architecture, and standard driver installation restrictions apply to it.<\/li>\n<\/ol>\n
    \n

    The Main Cause of the Problem: Architecture Conflict<\/h2>\n

    An ARM processor is installed inside ARM laptops, which is fundamentally different from classic Intel or AMD chips (x86\/x64 architecture). The Windows 11 ARM operating system can run regular applications and games using the built-in Prism emulator, but this emulator does not apply to hardware drivers<\/strong>.<\/p>\n

    A driver is a low-level system program. Windows prohibits emulating drivers for the sake of the system’s stability and security. A driver must be written by the developer strictly for the ARM64 architecture.<\/p>\n

    The core of the Canon issue:<\/strong> Canon supplies classic x86\/x64 installers for the PIXMA and MAXIFY lineups. The brand does not have native drivers for Windows 11 ARM for most inkjet models. Because of this, the classic installation method via a USB cable using the official .exe<\/code> file does not work.<\/p>\n

    \n

    Method 1. Connecting Print via Wi-Fi (For Wireless Models)<\/h2>\n

    Most modern Canon PIXMA and MAXIFY MFPs are equipped with a Wi-Fi module. If your device can work over a network, you can completely do without official Canon software. Windows 11 ARM features a built-in universal class driver called Mopria Print Device \/ Microsoft IPP<\/strong>, which can communicate with wireless printers directly.<\/p>\n

    Step 1. Connect the printer to your home Wi-Fi network<\/h3>\n

    The printer and your laptop must be on the same wireless network.<\/p>\n