{"id":77857,"date":"2026-04-14T10:24:41","date_gmt":"2026-04-14T07:24:41","guid":{"rendered":"https:\/\/drivernew.com\/?p=77857"},"modified":"2026-04-14T10:24:41","modified_gmt":"2026-04-14T07:24:41","slug":"epson-l5290-does-not-print-scan-copy-send-faxes-or-connect-to-the-network-what-to-do-in-windows-10-and-windows-11","status":"publish","type":"post","link":"https:\/\/drivernew.com\/?p=77857","title":{"rendered":"Epson L5290 Does Not Print, Scan, Copy, Send Faxes, or Connect to the Network: What to Do in Windows 10 and Windows 11"},"content":{"rendered":"<p>This guide applies to the Epson L5290.<\/p>\n<h2>When this guide will help<\/h2>\n<ul>\n<li>The driver is installed, but the printer does not print.<\/li>\n<li>A document is sent to print, but no sheet comes out.<\/li>\n<li>Documents remain in the print list.<\/li>\n<li>Printing over Wi-Fi or Ethernet does not work.<\/li>\n<li>Network scanning does not work.<\/li>\n<li>Epson Scan 2 does not start or does not detect the scanner.<\/li>\n<li>The printer prints blank pages.<\/li>\n<li>There are streaks, gaps, or incorrect colors in prints.<\/li>\n<li>The ADF does not pick up originals.<\/li>\n<li>The printer makes noise, but does not copy.<\/li>\n<li>Fax does not send or receive.<\/li>\n<li>An error appears on the printer screen.<\/li>\n<\/ul>\n<h2>Official troubleshooting and fix methods<\/h2>\n<h3>If Epson L5290 does not print after driver installation<\/h3>\n<h4>Step 1. Restart the printer and the computer<\/h4>\n<ol>\n<li>Turn the printer off with the power button.<\/li>\n<li>If the printer is connected by USB, <strong>do not disconnect the USB cable<\/strong>.<\/li>\n<li>Disconnect only the printer power cable from the outlet for 30 seconds.<\/li>\n<li>Plug the power cable back in.<\/li>\n<li>Turn the printer on.<\/li>\n<li>Restart the computer.<\/li>\n<\/ol>\n<h4>Step 2. If the printer is connected by USB, connect it directly to the computer<\/h4>\n<ol>\n<li>Make sure the USB cable is firmly connected both to the printer and to the computer.<\/li>\n<li>If the printer is connected through a USB hub or splitter, disconnect it.<\/li>\n<li>Connect the printer directly to a USB port on the computer.<\/li>\n<li>If that does not help, move the cable to another USB port.<\/li>\n<li>If you have another USB cable, try it.<\/li>\n<\/ol>\n<h4>Step 3. Make Epson L5290 the default printer<\/h4>\n<p><strong>Windows 11:<\/strong><br \/>\nStart &gt; Settings &gt; Bluetooth &amp; devices &gt; Printers &amp; scanners.<\/p>\n<p><strong>Windows 10:<\/strong><br \/>\nStart &gt; Settings &gt; Devices &gt; Printers &amp; scanners.<\/p>\n<ol>\n<li>Find <strong>Epson L5290<\/strong>.<\/li>\n<li>Open that printer page.<\/li>\n<li>Click <strong>Set as default<\/strong>, if that button is available.<\/li>\n<\/ol>\n<p>If the button is not available, find the switch <strong>Let Windows manage my default printer<\/strong> and turn it off. Then select Epson L5290 again and click <strong>Set as default<\/strong>.<\/p>\n<h4>Step 4. Check whether offline mode is enabled<\/h4>\n<ol>\n<li>Open the print queue window.<\/li>\n<li>At the top of the window, click <strong>Printer<\/strong>.<\/li>\n<li>Make sure <strong>Work Offline<\/strong> and <strong>Pause Printing<\/strong> are turned off.<\/li>\n<\/ol>\n<p>If there is a check mark next to either item, click it to disable that mode.<\/p>\n<h4>Step 5. Open the print queue and remove everything unnecessary<\/h4>\n<p><strong>Windows 11:<\/strong><br \/>\nStart &gt; Settings &gt; Bluetooth &amp; devices &gt; Printers &amp; scanners &gt; Epson L5290 &gt; <strong>Open print queue<\/strong>.<\/p>\n<p><strong>Windows 10:<\/strong><br \/>\nStart &gt; Settings &gt; Devices &gt; Printers &amp; scanners &gt; Epson L5290 &gt; <strong>Open queue<\/strong>.<\/p>\n<ol>\n<li>If documents are listed, delete all of them.<\/li>\n<li>Wait 10 to 15 seconds.<\/li>\n<li>Try printing one simple document.<\/li>\n<\/ol>\n<h4>Step 6. Restart the Windows print service<\/h4>\n<ol>\n<li>Press <strong>Win + R<\/strong>.<\/li>\n<li>Type <strong>services.msc<\/strong>.<\/li>\n<li>Press <strong>Enter<\/strong>.<\/li>\n<li>Find <strong>Print Spooler<\/strong> in the list.<\/li>\n<li>Right-click that entry.<\/li>\n<li>Select <strong>Restart<\/strong>.<\/li>\n<\/ol>\n<h4>Step 7. If the printer is connected by USB, check where Windows is sending the print job<\/h4>\n<ol>\n<li>Press <strong>Win + R<\/strong>.<\/li>\n<li>Type <strong>control printers<\/strong>.<\/li>\n<li>Press <strong>Enter<\/strong>.<\/li>\n<li>In the window that opens, right-click <strong>Epson L5290<\/strong>.<\/li>\n<li>Select <strong>Printer properties<\/strong>.<\/li>\n<li>Open the <strong>Ports<\/strong> tab.<\/li>\n<\/ol>\n<p>For a USB connection, one of these is usually the correct choice:<\/p>\n<ul>\n<li><strong>USB001<\/strong>;<\/li>\n<li><strong>USB002<\/strong>;<\/li>\n<li>or another port labeled <strong>USB Virtual Printer Port<\/strong>.<\/li>\n<\/ul>\n<p>If <strong>LPT1<\/strong> is selected, that is usually the wrong setting for this printer.<\/p>\n<ol>\n<li>Select the correct USB port.<\/li>\n<li>Click <strong>Apply<\/strong>.<\/li>\n<li>Click <strong>OK<\/strong>.<\/li>\n<li>Try printing again.<\/li>\n<\/ol>\n<h4>Step 8. If necessary, remove the printer and add it again<\/h4>\n<p><strong>Windows 11:<\/strong><br \/>\nStart &gt; Settings &gt; Bluetooth &amp; devices &gt; Printers &amp; scanners.<\/p>\n<p><strong>Windows 10:<\/strong><br \/>\nStart &gt; Settings &gt; Devices &gt; Printers &amp; scanners.<\/p>\n<ol>\n<li>Select Epson L5290.<\/li>\n<li>Click <strong>Remove<\/strong>.<\/li>\n<li>Restart the computer.<\/li>\n<li>Connect the printer again by USB, Wi-Fi, or Ethernet.<\/li>\n<li>Add the printer again through <strong>Printers &amp; scanners<\/strong>.<\/li>\n<\/ol>\n<h3>If printing over Wi-Fi or Ethernet does not work<\/h3>\n<ol>\n<li>Make sure the printer is turned on.<\/li>\n<li>Check the network icon on the printer screen.<\/li>\n<li>If you use Wi-Fi, make sure the computer and printer are connected to the same network.<\/li>\n<li>If you use Ethernet, make sure the network cable is firmly connected and the router or switch is on.<\/li>\n<li>If the router works only on the <strong>5 GHz<\/strong> band, enable <strong>2.4 GHz<\/strong> or <strong>dual band<\/strong> mode.<\/li>\n<li>If the router uses one network name for 2.4 GHz and 5 GHz, give the two bands different names if possible.<\/li>\n<li>Check whether the router has <strong>Privacy Separator<\/strong> or a similar device isolation feature enabled.<\/li>\n<li>Restart the router.<\/li>\n<\/ol>\n<p><strong>Important:<\/strong> Ethernet and Wi-Fi cannot be used at the same time. If you are setting up Wi-Fi, disconnect the network cable. If you want to use Ethernet, turn off Wi-Fi in the printer settings.<\/p>\n<h4>How to connect the printer using WPS<\/h4>\n<ol>\n<li>Press the <strong>WPS<\/strong> button on the router.<\/li>\n<li>On the printer, press <strong>Home<\/strong>.<\/li>\n<li>Select <strong>Wi-Fi Setup<\/strong>.<\/li>\n<li>Select <strong>Push Button Setup (WPS)<\/strong>.<\/li>\n<li>Follow the prompts on the printer screen.<\/li>\n<\/ol>\n<p>If the connection is successful, a blue Wi-Fi icon appears on the screen.<\/p>\n<h4>How to print a network status sheet<\/h4>\n<ol>\n<li>Press <strong>Home<\/strong>.<\/li>\n<li>Select <strong>Settings &gt; Network Settings &gt; Print Status Sheet<\/strong>.<\/li>\n<li>Press <strong>Start<\/strong>.<\/li>\n<\/ol>\n<p>You can check the printer IP address and the current network status on this sheet.<\/p>\n<h4>How to print a network connection report<\/h4>\n<ol>\n<li>Press <strong>Home<\/strong>.<\/li>\n<li>Select <strong>Settings &gt; Network Settings &gt; Connection Check<\/strong>.<\/li>\n<li>Press <strong>Start<\/strong>.<\/li>\n<\/ol>\n<p>The report may show error codes and network setup tips.<\/p>\n<h3>If network scanning does not work<\/h3>\n<ol>\n<li>Make sure the printer is connected to the same network as the computer.<\/li>\n<li>Print a network status sheet and check the printer IP address.<\/li>\n<li>Open the <strong>Start<\/strong> menu and launch <strong>Epson Scan 2 Utility<\/strong>.<\/li>\n<li>Check whether <strong>Epson L5290<\/strong> is selected in the program.<\/li>\n<li>If needed, open the <strong>Other<\/strong> tab and click <strong>Reset<\/strong>.<\/li>\n<li>After that, launch <strong>Epson Scan 2<\/strong> again.<\/li>\n<\/ol>\n<h3>If Epson Scan 2 does not start<\/h3>\n<p><strong>Epson Scan 2<\/strong> is usually installed together with the scanner driver or from the driver and utility package for the device.<\/p>\n<p>After installation, these programs usually appear:<\/p>\n<ul>\n<li><strong>Epson Scan 2<\/strong> \u2014 the main scanning program.<\/li>\n<li><strong>Epson Scan 2 Utility<\/strong> \u2014 the program for selecting the scanner and checking the connection.<\/li>\n<\/ul>\n<p>Shortcuts for these programs may appear only in the <strong>Start<\/strong> menu. Desktop shortcuts may not be created.<\/p>\n<ol>\n<li>Make sure the device is turned on.<\/li>\n<li>Make sure USB, Wi-Fi, or Ethernet is working normally.<\/li>\n<li>If the device is connected through a USB hub, connect it directly to the computer.<\/li>\n<li>If the computer was in sleep mode, fully wake it up and launch Epson Scan 2 again.<\/li>\n<li>Open the <strong>Start<\/strong> menu and launch <strong>Epson Scan 2 Utility<\/strong>.<\/li>\n<li>Make sure the correct printer model is selected.<\/li>\n<li>If resetting does not help, reinstall the scanner driver and Epson Scan 2.<\/li>\n<\/ol>\n<h3>If documents remain in the print list<\/h3>\n<ol>\n<li>Open the print queue.<\/li>\n<li>Delete all documents from the list.<\/li>\n<li>Restart the <strong>Print Spooler<\/strong> service.<\/li>\n<li>Restart the printer and the computer.<\/li>\n<li>Try printing only one short document again.<\/li>\n<\/ol>\n<p>If the problem repeats, check whether old or extra printer entries remain in Windows. If they do, remove them.<\/p>\n<h3>If the printer prints blank pages<\/h3>\n<ol>\n<li>Make sure the document really contains text or an image.<\/li>\n<li>Check the ink level in the tanks. The level must be above the lower line.<\/li>\n<li>Make sure the correct paper size is selected both in the document and in the print settings.<\/li>\n<li>Run a nozzle check.<\/li>\n<li>If the nozzle check shows gaps, run print head cleaning.<\/li>\n<\/ol>\n<p>If there is no improvement after cleaning, you can repeat it once more. If nothing changes after three cleanings in a row, turn the printer off and wait at least 12 hours. Then run the nozzle check again.<\/p>\n<h3>If prints have streaks, gaps, or incorrect colors<\/h3>\n<ol>\n<li>Check the ink level.<\/li>\n<li>Make sure the correct paper type is selected in the print settings.<\/li>\n<li>Check that grayscale printing is not enabled if you need color printing.<\/li>\n<li>Run a nozzle check.<\/li>\n<li>If the nozzle check shows gaps, run print head cleaning.<\/li>\n<li>If the lines still look uneven after cleaning, run print head alignment.<\/li>\n<\/ol>\n<p>If normal cleaning does not help, use <strong>Power Cleaning<\/strong> only as a last step. Epson recommends waiting at least 12 hours after Power Cleaning if print quality does not improve immediately.<\/p>\n<h3>If the ADF does not pick up originals<\/h3>\n<ol>\n<li>Check that the ADF icon is lit on the printer screen.<\/li>\n<li>If the ADF icon does not appear, remove the originals and load them again.<\/li>\n<li>Make sure the documents are suitable in size and thickness for the ADF.<\/li>\n<li>Do not load originals above the arrow mark on the ADF guide.<\/li>\n<li>Slide the guide to the edge of the originals, but not too tightly.<\/li>\n<li>If necessary, clean the inside of the ADF.<\/li>\n<\/ol>\n<h3>If the printer makes noise but does not copy<\/h3>\n<ol>\n<li>Run a nozzle check.<\/li>\n<li>If the nozzle check shows gaps, run print head cleaning.<\/li>\n<li>If the nozzle check does not print, check whether the printer software is installed correctly.<\/li>\n<li>Make sure the printer is standing level and not tilted.<\/li>\n<\/ol>\n<p>If the printer makes noise from time to time when you are not using it, that may be normal maintenance.<\/p>\n<h3>If fax does not send or receive<\/h3>\n<ol>\n<li>Make sure the telephone cable is connected to the correct port on the printer and to the telephone line.<\/li>\n<li>Make sure the line works and that the recipient has a working fax turned on.<\/li>\n<li>Run <strong>Fax Setting Wizard<\/strong> on the printer and check the basic fax settings.<\/li>\n<li>If necessary, lower the fax speed in the settings if the connection is unstable.<\/li>\n<li>Check the fax log and transmission status on the printer screen.<\/li>\n<\/ol>\n<h4>How to check fax status<\/h4>\n<ol>\n<li>Press <strong>OK<\/strong>.<\/li>\n<li>Select <strong>More<\/strong>.<\/li>\n<li>Select <strong>Transmission Log<\/strong>.<\/li>\n<li>Open the required job and check the result.<\/li>\n<\/ol>\n<h3>If the printer was just filled with ink for the first time<\/h3>\n<p>After the first fill, the printer charges the print head.<\/p>\n<p>During this process, the power light may flash and messages may appear on the screen. Do not turn the printer off until charging is finished.<\/p>\n<p>If the process does not finish within about 20 minutes, turn the printer off, turn it on again, and check whether charging continues. If charging still does not finish, contact support.<\/p>\n<p>If this is not the first fill, such a long process is usually not considered normal. If the printer shows an error for a long time or does not print after a normal refill, move to the troubleshooting steps above.<\/p>\n<h3>What to check on the Epson L5290 screen<\/h3>\n<ul>\n<li><strong>No Wi-Fi icon:<\/strong> the printer is not connected to the wireless network.<\/li>\n<li><strong>Network error shown:<\/strong> there is a Wi-Fi or Ethernet problem. Check the network connection report.<\/li>\n<li><strong>ADF icon present:<\/strong> the printer detects documents in the automatic document feeder.<\/li>\n<li><strong>Paper message:<\/strong> there is no paper, multiple sheets were fed, or there is a paper jam.<\/li>\n<li><strong>Ink message:<\/strong> the initial ink charging may not be complete, or the ink level needs to be checked.<\/li>\n<li><strong>Waste ink pad message:<\/strong> the waste ink pad is near the end of its service life or already needs service. In that case, service is required.<\/li>\n<\/ul>\n<h3>How to check the printer without a computer<\/h3>\n<ol>\n<li>Press <strong>Home<\/strong>.<\/li>\n<li>Select <strong>Maintenance<\/strong>.<\/li>\n<li>Select <strong>Nozzle Check<\/strong>.<\/li>\n<li>Press <strong>Start<\/strong>.<\/li>\n<\/ol>\n<p>The printer should print a test sheet.<\/p>\n<ul>\n<li><strong>The test sheet printed normally.<\/strong> That means the printer itself is working. The problem should be looked for in Windows, the cable, the settings, or the network.<\/li>\n<li><strong>The test sheet has gaps.<\/strong> You need to clean the print head.<\/li>\n<li><strong>The test sheet did not print at all.<\/strong> There may be a printer hardware problem.<\/li>\n<\/ul>\n<h3>How to clean the print head<\/h3>\n<ol>\n<li>Press <strong>Home<\/strong>.<\/li>\n<li>Select <strong>Maintenance<\/strong>.<\/li>\n<li>Select <strong>Head Cleaning<\/strong>.<\/li>\n<li>Confirm that you want to start cleaning.<\/li>\n<\/ol>\n<p>Do not turn the printer off until cleaning is complete.<\/p>\n<p>After cleaning, run the nozzle check again. If there is no improvement after three cleanings in a row, turn the printer off and wait at least 12 hours. Then repeat the check.<\/p>\n<h2>Additional user tips<\/h2>\n<p><strong>Important:<\/strong> this section contains unofficial user tips. They often help, but they are not part of Epson\u2019s official instructions. First complete the official checks, and only then move to these options.<\/p>\n<ul>\n<li>If printing or scanning over Wi-Fi works unstably, temporarily disable VPN on the computer.<\/li>\n<li>If the router broadcasts one shared network for 2.4 GHz and 5 GHz, try temporarily connecting the computer to the 2.4 GHz network.<\/li>\n<li>If the device disappears from the network after replacing the router, remove the old printer entry from Windows and install the device again.<\/li>\n<li>If you use USB, try a rear USB port on the system unit instead of a front one.<\/li>\n<li>If several similar Epson entries remain in Windows, remove the extra ones and keep only one working printer.<\/li>\n<li>If Epson Scan 2 does not detect the scanner, open <strong>Epson Scan 2 Utility<\/strong> first, check the selected device there, and only then launch <strong>Epson Scan 2<\/strong>.<\/li>\n<li>If print quality improved after cleaning but gaps still remain, do not run many cleanings in a row. Let the printer sit for a few hours, and only then test again.<\/li>\n<li>If one document gets stuck again and again, first try printing a plain text file. This helps determine whether the problem is with the printer itself or only with one specific program.<\/li>\n<\/ul>\n<h2>When it is better to contact service<\/h2>\n<ul>\n<li>The test sheet will not print at all without a computer.<\/li>\n<li>Print quality does not improve after several cleanings.<\/li>\n<li>The ADF still feeds originals poorly after reloading and cleaning.<\/li>\n<li>Fax still does not work after running the fax wizard again.<\/li>\n<li>A waste ink pad message is shown.<\/li>\n<li>Printing, copying, scanning, or fax still does not work after removing and adding the printer again.<\/li>\n<li>The network error does not disappear even after setting up Wi-Fi or Ethernet again.<\/li>\n<\/ul>\n<h2>Brief conclusion<\/h2>\n<p>First check the connection type: USB, Wi-Fi, or Ethernet, then check the print queue, offline mode, and the default printer in Windows. If that does not help, print a nozzle check from the printer control panel. If the problem is related to scanning, open <strong>Epson Scan 2 Utility<\/strong>. If fax does not work, start with <strong>Fax Setting Wizard<\/strong> and the transmission log.<\/p>\n<div class=\"social-share-buttons\"><a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https:\/\/drivernew.com\/?p=77857\" target=\"_blank\" rel=\"noopener\">Facebook<\/a><a href=\"https:\/\/twitter.com\/intent\/tweet?url=https:\/\/drivernew.com\/?p=77857&text=Epson+L5290+Does+Not+Print%2C+Scan%2C+Copy%2C+Send+Faxes%2C+or+Connect+to+the+Network%3A+What+to+Do+in+Windows+10+and+Windows+11\" target=\"_blank\" rel=\"noopener\">Twitter<\/a><a href=\"https:\/\/www.linkedin.com\/shareArticle?url=https:\/\/drivernew.com\/?p=77857&title=Epson+L5290+Does+Not+Print%2C+Scan%2C+Copy%2C+Send+Faxes%2C+or+Connect+to+the+Network%3A+What+to+Do+in+Windows+10+and+Windows+11\" target=\"_blank\" rel=\"noopener\">LinkedIn<\/a><a href=\"https:\/\/pinterest.com\/pin\/create\/button\/?url=https:\/\/drivernew.com\/?p=77857&description=Epson+L5290+Does+Not+Print%2C+Scan%2C+Copy%2C+Send+Faxes%2C+or+Connect+to+the+Network%3A+What+to+Do+in+Windows+10+and+Windows+11\" target=\"_blank\" rel=\"noopener\">Pinterest<\/a><\/div>","protected":false},"excerpt":{"rendered":"<p>This guide applies to the Epson L5290. When this guide will help The driver is installed, but the printer does not print. A document is sent to print, but no sheet comes out. Documents remain in the print list. Printing&hellip;<\/p>\n<p class=\"more-link-p\"><a class=\"more-link\" href=\"https:\/\/drivernew.com\/?p=77857\">Read more &rarr;<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"categories":[4],"tags":[],"class_list":["post-77857","post","type-post","status-publish","format-standard","hentry","category-epson"],"modified_by":"DriverNew","_links":{"self":[{"href":"https:\/\/drivernew.com\/index.php?rest_route=\/wp\/v2\/posts\/77857","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/drivernew.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/drivernew.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/drivernew.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/drivernew.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=77857"}],"version-history":[{"count":1,"href":"https:\/\/drivernew.com\/index.php?rest_route=\/wp\/v2\/posts\/77857\/revisions"}],"predecessor-version":[{"id":77858,"href":"https:\/\/drivernew.com\/index.php?rest_route=\/wp\/v2\/posts\/77857\/revisions\/77858"}],"wp:attachment":[{"href":"https:\/\/drivernew.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=77857"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/drivernew.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=77857"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/drivernew.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=77857"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}