{"id":16925,"date":"2020-09-11T18:24:04","date_gmt":"2020-09-11T15:24:04","guid":{"rendered":"https:\/\/drivernew.com\/?p=16925"},"modified":"2020-09-16T10:31:16","modified_gmt":"2020-09-16T07:31:16","slug":"the-usb-keyboard-and-mouse-in-the-windows-10-operating-system-stopped-working","status":"publish","type":"post","link":"https:\/\/drivernew.com\/?p=16925","title":{"rendered":"The USB keyboard and mouse in the Windows 10 operating system stopped working"},"content":{"rendered":"<p><strong>Problem description:<\/strong> The USB keyboard and USB mouse stopped working after connecting the smartphone (via USB cable) to a computer running the Windows 10 Pro operating system.<\/p>\n<table style=\"border-collapse: collapse; width: 100%;\">\n<tbody>\n<tr>\n<td style=\"width: 17.474%;\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-26801 alignleft\" src=\"https:\/\/drivernew.com\/wp-content\/uploads\/2020\/09\/The-USB-keyboard-and-mouse.png\" alt=\"The USB keyboard and mouse\" width=\"80\" height=\"65\" \/><\/td>\n<td style=\"width: 82.526%;\">\n<ul>\n<li>Motherboard: MSI Z370 RRAIT GAMING<\/li>\n<li>Keyboard: Genius KB 110 (connection interface: USB)<\/li>\n<li>Mouse: Logitech M100 (connection interface: USB)<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>The keyboard and mouse are the simplest and do not require the installation of additional drivers.<\/p>\n<p>The keyboard and mouse stop working immediately after the Windows 10 startup. Only the keyboard and mouse do not work. All other devices (webcam, flash drives) work fine.<\/p>\n<p>Older keyboard and mouse models with a PS \/ 2 connection interface work fine. In the BIOS (before starting Windows boot), all keyboards and mice (USB and PS \/ 2) work fine.<\/p>\n<p><strong>Cause of the problem:<\/strong><\/p>\n<p>This problem occurs because of a conflict in the software. On the official website of microsoft.com to solve this problem, they suggest reinstalling the Windows operating system (if the drivers do not restart and update).<\/p>\n<p><strong>Ways of solving the problem:<\/strong><\/p>\n<p>To fix the problem, I used all the methods that are offered on the Internet (reboot, reinstall drivers, remove devices, make changes to the registry). Nothing helped!<\/p>\n<p>I reinstalled Windows 10, and everything started working right away.<\/p>\n<p>If you have the same problem that you could not solve by updating the drivers, then I suggest reinstalling Windows 10. For me this was the only way to solve the problem.<\/p>\n<div class=\"social-share-buttons\"><a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https:\/\/drivernew.com\/?p=16925\" target=\"_blank\" rel=\"noopener\">Facebook<\/a><a href=\"https:\/\/twitter.com\/intent\/tweet?url=https:\/\/drivernew.com\/?p=16925&text=The+USB+keyboard+and+mouse+in+the+Windows+10+operating+system+stopped+working\" target=\"_blank\" rel=\"noopener\">Twitter<\/a><a href=\"https:\/\/www.linkedin.com\/shareArticle?url=https:\/\/drivernew.com\/?p=16925&title=The+USB+keyboard+and+mouse+in+the+Windows+10+operating+system+stopped+working\" target=\"_blank\" rel=\"noopener\">LinkedIn<\/a><a href=\"https:\/\/pinterest.com\/pin\/create\/button\/?url=https:\/\/drivernew.com\/?p=16925&description=The+USB+keyboard+and+mouse+in+the+Windows+10+operating+system+stopped+working\" target=\"_blank\" rel=\"noopener\">Pinterest<\/a><\/div>","protected":false},"excerpt":{"rendered":"<p>Problem description: The USB keyboard and USB mouse stopped working after connecting the smartphone (via USB cable) to a computer running the Windows 10 Pro operating system. Motherboard: MSI Z370 RRAIT GAMING Keyboard: Genius KB 110 (connection interface: USB) Mouse:&hellip;<\/p>\n<p class=\"more-link-p\"><a class=\"more-link\" href=\"https:\/\/drivernew.com\/?p=16925\">Read more &rarr;<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"categories":[31],"tags":[],"class_list":["post-16925","post","type-post","status-publish","format-standard","hentry","category-answers"],"modified_by":"DriverNew","_links":{"self":[{"href":"https:\/\/drivernew.com\/index.php?rest_route=\/wp\/v2\/posts\/16925","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/drivernew.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/drivernew.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/drivernew.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/drivernew.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=16925"}],"version-history":[{"count":0,"href":"https:\/\/drivernew.com\/index.php?rest_route=\/wp\/v2\/posts\/16925\/revisions"}],"wp:attachment":[{"href":"https:\/\/drivernew.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=16925"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/drivernew.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=16925"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/drivernew.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=16925"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}