Why does the Genius App show Searching Genius Devices after I start this App

Question

Why does the Genius App show Searching Genius Devices after I start this App?

Answer

The reasons as below:

One is that there is no Genius mouse, plugged in the computer.

The other is that your mouse is not supported by this App. Check the model name of your mouse. Click Need Help, and Troubleshooting to see which models use this App. And also test on different laptops, but if there is no help, the mouse is broken.

Keywords: FAQ, Genius, Mouse / keyboard


Essential software for any computerThe most necessary software for any computer - If you bought a new computer or reinstalled the operating system, then on this page of the site you will find all the necessary software and instructions for installing it.
Computer technologyDriver is a computer program that operates or controls a particular type of device that is attached to a computer. A driver provides a software interface to hardware devices, enabling operating systems (Windows, Linux, Mac, etc.) and other computer programs to access hardware functions without needing to know precise details about the hardware being used.

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